R8000 with Circle

[Circleuser]

I use Circle Home app for parental controls with my router R8000.  The internet speed is drastically reduced when I use Circle.  My internet speed without circle is 300+ MBPS.  but with cirle it goes down to less than 100 MBPS.  Any workarround or updates from Disney/Netgear to solve this issue?

[DexterJB]

Hi @Circleuser, welcome to the community! We recommend updating to the latest firmware found here and do a factory reset as described here. Also, does the issue persist on all your devices (wired and wireless)? Do you have any QoS features enabled as well?

Dexter

[Circleuser]

Thanks for the reply.  Yes, the firmware is the latest.  The QOS is not enabled.  But if  I disable Circle and restart the router I get 300 + MBPS speed.

[Circleuser]

Yes, the slow down is there on both WiFi and Ethernet connections.  Max speed I experienced with circle enabled is around 100 mbps.

[Circleuser]

Factory reset is done as well.  No change in speed.

[DexterJB]

Hi @Circleuser, thanks for responding. I have sent you a message. Please check your inbox.

Dexter

[Codemonkey42]

I’m experiencing the same issue. 400Mbps drops to 100Mbps with Circle enabled

[Circleuser]

Disney Circle by default caping the speed at 100 mbps.  This is their disclaimer, due to the wirless protocol they use.  It's bit strange why they are not finding a workaround for this yet.

[Circleuser]

No, there is no solution to this yet.  Please work with disney circle and remove the speed caping at 100 mbps.