Orbi WiFi 7 RBE973
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RBR20 After Firmware Update - Circle can't be enabled

awinskill
Follower

RBR20 After Firmware Update - Circle can't be enabled

After upgrading to Router Firmware Version V2.6.2.104 I am unable to access Circle. I've tried reversing the firmware upgrade but I still can't access circle. I can enable Circle via the Orbi app (iOS) but when the Circle app starts it tries to Enable Circle and gets stuck in a loop (keeps coming back to the same "Enable Circle" screen).

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 4
FURRYe38
Guru

Re: RBR20 After Firmware Update - Circle can't be enabled

Did you look under Basic tab menu list for Parental Controls? 

Try a factory reset and set up from scratch?

Try this? https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Missing-parental-controls-on-firmwar...

Message 2 of 4
Retired_Member
Not applicable

Re: RBR20 After Firmware Update - Circle can't be enabled

Did you find a resolution? Please share if you did.

 

@Christian_R  can you help resolve this issue???

Message 3 of 4
Retired_Member
Not applicable

Re: RBR20 After Firmware Update - Circle can't be enabled

I had to go back to previous firmware version fyi. Netgear is worthless 

Message 4 of 4
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