6400 unreliable wifi

[cyclopops]

Hi
I have just bought a 6400, seems a good product, but I am having wifi issues.

it will connect to my WiFi devices no problem, however sometimes on the mobile devices the internet just doesn't work, a swap from 2.4 to 5 sorts it and vice versa but mostly it doesn't sort it.
and even if it did sort it, i shouldn't have to keep switching just to get the internet to work on it.

is there a solution? or have i bought a dud one?

[XMB]

No wide scale reports of wifi issues with the D6400 I can find.

Mine works great with all my devices including iPads, Samsung and LG phones Mac & PCs and a even a Surface RT. It is very stable and has good range on both bands.

Maybe try a factory reset?

[Fairytail]

Try changing channels of your wireless network. How many devices are affected? If it's just one smart phone then probably you need to update it.

[zeuss]

which wireless region and channels settings ?

[Fairytail]

Download Genie app and check for available channels you can select. It will detect networks within your range and what channels they are using.