Orbi WiFi 7 RBE973
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Re: Client Identifier String

Nbeardslee4729
Aspirant

Client Identifier String

I recently bought the r7800, and during setup I got a screen shown below. What do I enter into the client identifier string? I have contacted my ISP and they did not want to help.
Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 6
antinode
Guru

Re: Client Identifier String

> [...] I have contacted my ISP and they did not want to help.

 

   Your (unspecified) ISP (only?) would know if you need to specify some
value for that parameter.  What happens if you leave it blank?

Message 2 of 6
Nbeardslee4729
Aspirant

Re: Client Identifier String

I dont remember exactly, I will try again and update tomorrow (Its currently almost 1am) but I think it didnt let me past. My ISP is Sky,as im in the UK. When I called, they said "We are not allowed to help you with third party devices I am sorry" and then left. Is there a way I could find out for myself?

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 3 of 6
antinode
Guru

Re: Client Identifier String

> [...] I think it didnt let me past. [...]

 

   If the right value is required to make the connection, then that
could be.

 

> [...] My ISP is Sky, [...]

 

> [...] Is there a way I could find out for myself?

 

   If you have an old working router, then I'd expect to find all the
critical info in the settings for that device.  Otherwise, I'd guess
that this question has arisen before now, so I'd try a Web search for
terms like, say:

 

      Sky  "option 61"

Message 4 of 6
Nbeardslee4729
Aspirant

Re: Client Identifier String

Ill look at all that, and update tomorrow. Thanks for the help!
Message 5 of 6
tominwi
Luminary

Re: Client Identifier String

Another thought is simply to ignore the Wizard and enter-what-you-know manually.

Message 6 of 6
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