Re: DGND3700v1 Emailing Logs

nyarrow · ‎2012-09-13

My router is a few weeks old and has the latest s/w version installed. (1.0.0.17) I am trying to set it up to email logs either to Demon or Gmail, but neither seem to receive the emails. I see that there have been a number of discussions concerning this problem, but have not spotted the solution. Is there a solution, please?

TIA, Nick

jmizoguchi · ‎2012-09-13

it will NOT support other than mail server use port 25. you have to use port 25 mail server only.

nyarrow · ‎2012-09-13

Thanks. Unless I misunderstood your reply, both Demon and Gmail use Port 25 for their SMTP servers.

Nick

jmizoguchi · ‎2012-09-13

I use 465/995 for gmail

Gmails has port25 /FAQ on their site but also there is authentication on router issues

nyarrow · ‎2012-09-13

Just to add

sending logs to Demon.co.uk gives the following line in the log:-
[email failed] AUTH command used when not advertised, Thursday, Sep 13,2012 15:26:47

and sending logs to gmail.com gives the following line in the log:-
[email failed] Must issue a STARTTLS command first. fb20sm20734886wid.1, Thursday, Sep 13,2012 15:15:57

Nick

Dick_W · ‎2012-09-14

DGND3700 and 3700v2 fw does not deal with TLS. Of course, more mail relays require TLS every day.

There seem to be a bunch of NETGEAR router features that are "spec sheet only" features--look good on the spec sheet but aren't actually usable in the real world.

nyarrow · ‎2012-09-15

Dick_W wrote:
DGND3700 and 3700v2 fw does not deal with TLS. Of course, more mail relays require TLS every day.

There seem to be a bunch of NETGEAR router features that are "spec sheet only" features--look good on the spec sheet but aren't actually usable in the real world.

Thanks Dick_W; that is a bit of a bummer 😞

chingkit27 · ‎2012-10-12

Does your ISP Demon require SSL/TLS?

nyarrow · ‎2012-10-13

chingkit27 wrote:
Does your ISP Demon require SSL/TLS?

No, but it does require authentication and I think that it may be that that fails. (DGDN3700 cannot handle SSL/TLS, which seems to cover nearly all servers, such as gmail, hotmail, etc.)

nyarrow · ‎2012-10-13

Correction to the above:- SSL is required with the new email system at Demon to which I am being migrated in 7 days time.

chingkit27 · ‎2012-10-15

As what Dick said, DGND3700v1 does not support SSL/TLS. On your case, have you tried unchecking the authentication box to check if it will work? Unfortunately, you will need to use another server since your ISP will implement SSL/TLS. Does it say on the spec sheet of the DGND3700v1 that it supports SSL/TLS?