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Modem/Router powers off randomly.
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2017-02-25
03:30 PM
2017-02-25
03:30 PM
Modem/Router powers off randomly.
This usually happens when I start a download or stream but not always. The power in the unit will turn off. Nothing around the unit will change except for itself. The power button is still pushed on. The LED's are all off obviously. It's still plugged in. It will take a minute or 2 and then turn itself back on. There aren't any power surges. It's connected to a power strip which has the ATT modem connected. The modem doesn't turn off.
Model: DGND3700|N600 WIRELESS DUAL BAND GIGABIT ADSL2+ MODEM ROUTER
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2017-02-27
08:27 AM
2017-02-27
08:27 AM
Re: Modem/Router powers off randomly.
It may be a bad wall wart. Either way I'd take the unit back and exchange it. Something isn't right if the unit shuts down under load.
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