Orbi WiFi 7 RBE973
Reply

N300 router unable to connect to internet but another router can

SallyHo
Follower

N300 router unable to connect to internet but another router can

Hi guys. I am confused why my N300 Wireless ADSL2+ Modem Router with Ethernet WAN DGN2200v4 can't connect to the internet, but my Linksys router is able to connect without a hassle. 

 

There is no password from ISP to use the internet service. If there is one, I would not be able to set up my Linksys router that easily.

 

I am not so sure whether it is due to the LAN cable's head is smaller than the cable hole insertion mounted on the wall that might have cause this problem. The router did not show any light for the internet icon when it is not connected to my computer. However, when I connect my computer to the router's WAN slot using a cable, the internet icon is showing red (not blinking).  

 

It is weird that it is difficult to set up a Netgear router. I would appreciate if someone can help me solve this problem.

Thanks.

Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: N300 router unable to connect to internet but another router can

Hello SallyHo

 

Here is a installation guide on how to hook up a DGN2200v4

 

http://www.downloads.netgear.com/files/GDC/DGN2200V4/DGN2200v4_NA_IG_6pcvr+interior_14Mar13.pdf?cid=...

 

DarrenM

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 1927 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7