Orbi WiFi 7 RBE973
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Unexpected factory reset of DGND3700v2

rdplemons
Aspirant

Unexpected factory reset of DGND3700v2

Yesterday morning while working I was unexpectedly disconnected from the internet. Then my wireless connection to the router dropped and would not reconnect. Next I went to a computer that was wire connected to the router and found it had been completely reset back to factory defaults. I had to go through and completely reprogram it. Any idea why this would happen?

Message 1 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Unexpected factory reset of DGND3700v2

Hello rdplemons

 

This is a odd thing to happen for a factory reset with no one holding down the button on the back. Have you seen any odd behavior since you re setup the modem? hope to hear your feedback.

 

DarrenM

Message 2 of 3
rdplemons
Aspirant

Re: Unexpected factory reset of DGND3700v2

Nope. No additional problems yet. fingers crossed.

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