Username "admin" does NOT work. I know my password, any help appreciated

[heazim]

Trying to change the password on my router.  I did it the last time easily.  I know my password.  I have accessed it in my keychain.  Admin, admin, ADMIN are not working.

Any help appreciated.  Thanks

Heather

[Tom666 · Accepted solution]

" Once you reset your router by pressing the pinhole with a paper clip for 30 seconds or so it will go back to default settings. The way you get back into the configuration settings you  type on your browser http://routerlogin.net or 192.168.1.1. Those two should work to get into the settings. You'll get a prompt to log into the router. admin will be for the admin, and password for the password. Then change any settings you need to detect your dsl type. If you have any other question let us know" 

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DOES NOT WORK !!!!!! 

AND IT'S NOT A ROUTER, IT'S A MODEM  

[storm1985]

What is the model number of your device?

[wcalifas831]

Are you using the default settings to get into your router?  Admin: will be as admin

                                                                                           password: will be password as the defaults

[Tom666]

Same here.. did multiple resets, LOOOOONG reset times, even let the thing sit idle over night with no power/cable to it just to make sure everything was powered down.. and NOTHING. 

Lemme guess.... you have Time Warner as your provider ?

[heazim]

Hi,

Not using default settings.  It's my understanding that you can't change the user name, it's always admin.  I looked up my password in my keychain and that shouldn't be wrong.  

I can restore to factory settings, but I am not sure how or where to re-enter the ip address and all that?  Would that be through my ISP or Netgear router?

Thanks!

[heazim]

No.  Actually I live in Alaska and my ISP is local.  Isn't this a Netgear router problem not an ISP problem?  Are you trying to get into your router or log on to your internet.  Two different users and passwords.

[heazim]

N300 wireless ADS L2 +DGN2200v3

Any help is appreciated.

Heather

[heazim]

What about the password they give you on the router?  All those funny ones like blueboat19, etc.

[wcalifas831]

Once you reset your router by pressing the pinhole with a paper clip for 30 seconds or so it will go back to default settings. The way you get back into the configuration settings you  type on your browser http://routerlogin.net or 192.168.1.1. Those two should work to get into the settings. You'll get a prompt to log into the router. admin will be for the admin, and password for the password. Then change any settings you need to detect your dsl type. If you have any other question let us know.

[Tom666 · Accepted solution]

" Once you reset your router by pressing the pinhole with a paper clip for 30 seconds or so it will go back to default settings. The way you get back into the configuration settings you  type on your browser http://routerlogin.net or 192.168.1.1. Those two should work to get into the settings. You'll get a prompt to log into the router. admin will be for the admin, and password for the password. Then change any settings you need to detect your dsl type. If you have any other question let us know" 

==============================================================

DOES NOT WORK !!!!!! 

AND IT'S NOT A ROUTER, IT'S A MODEM  

[heazim]

Thanks I'll give this a try.  Heather

[wcalifas831]

dgn 2200 is a router/modem combo fyi

[heazim]

I ended up doing the factory reset and everything works again.  Will then change my password and see what happens.  Thanks again!