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using DGND4000 access point - cannot connect to 2.4 ghz wifi

predator71
Aspirant

using DGND4000 access point - cannot connect to 2.4 ghz wifi

Hello,

i would like to solve this problem.

I follow this guide to use the router as AP: https://community.netgear.com/t5/DSL-Modems-Routers/How-to-set-up-dgnd4000-as-router-only-on-existin...

everything is ok if i connect to 5 ghz wifi, but if i try to connect to 2.4 ghz it doesn't give me the ip address and i cannot navigate on internet.

Message 1 of 6
Babylon5
NETGEAR Employee Retired

Re: using DGND4000 access point - cannot connect to 2.4 ghz wifi

The most likely cause I can think of is that you have the Guest Network applied to the 2.4GHz band.

Message 2 of 6
predator71
Aspirant

Re: using DGND4000 access point - cannot connect to 2.4 ghz wifi

thank you Babylon. how i can check if i have guest network applied on it?

Message 3 of 6
Babylon5
NETGEAR Employee Retired

Re: using DGND4000 access point - cannot connect to 2.4 ghz wifi

You just need to log into the router admin pages and check the wireless settings, I believe the Guest network settings are quite clear and not hidden away in some sub-window.

 

By the way, you can still use the guest network if it is enabled, but the option to ‘isolate’ this from the LAN (to only provide Internet access) would be the cause of the issue you see, and you would need to disable that option if currently enabled.

 

Message 4 of 6
predator71
Aspirant

Re: using DGND4000 access point - cannot connect to 2.4 ghz wifi

https://flic.kr/p/C9vxSu

 

i'm not using guest network and seems that your tip don't fix the problem.

please check the print screen and let me see if something wrong. 😉

Message 5 of 6
Babylon5
NETGEAR Employee Retired

Re: using DGND4000 access point - cannot connect to 2.4 ghz wifi

Try changing the wireless encryption method and passphrase for the 2.4GHz band.

Message 6 of 6
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