why does my computer run slow when connected to the ac1200 router

[DarrenM]

Hello rcaptgene

Can you give some more detail on what is happening.

DarrenM

[tcaptgene]

When I have the router connected the 3rd light from the 4th one belink all the time.  And the web page I am on keeps working. the green circle on the tab keeps going around and doesn't fully load.  When I disconnect the internet connection from the router and plug it into the computer it loads fast. 

[DarrenM]

Hello Tcaptgene

What is the router that you have ac1200 is not the model number.

DarrenM

[tcaptgene]

mod R6220

[DarrenM]

Hello tcaptgene

Have you tried a new cable and a new spot on the back of the router to connect your computer to?

DarrenM