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Re: R6300 not detecting Ethernet connection
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model: R6300
Suddenly the ethernet stopped on unit. I have tried 2 different ethernet cables, both good, and I have tried plugging in to every port on the back with no response. I have reset the router, my modem, checked every troubleshoot I can find. No luck. Please help.
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Hi @pgilliam,
1. Please try performing a loop back test to check if the ports still work. You can check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/28408
Note: you can check the Internet light for the model of your router.
2. If the loop back test shows that the ports still work, please check if the connected device on one/any of the LAN ports still get a valid IP address.
3. If it still does get a valid IP, you can try re-flashing the firmware of the router then reset and reconfigure it. You can check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
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Hi @pgilliam,
1. Please try performing a loop back test to check if the ports still work. You can check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/28408
Note: you can check the Internet light for the model of your router.
2. If the loop back test shows that the ports still work, please check if the connected device on one/any of the LAN ports still get a valid IP address.
3. If it still does get a valid IP, you can try re-flashing the firmware of the router then reset and reconfigure it. You can check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
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Re: R6300 not detecting Ethernet connection
For some reason, I have to reset my router alot!
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Re: R6300 not detecting Ethernet connection
Every morning I am offline. The loop back instruction was successful. I can't figure out how to find an update. R6300v1 or v2? I find the support page is not very user friendly. Where do I find the re-flash option?
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Re: R6300 not detecting Ethernet connection
Hi @pgilliam,
If the loop back test showed that the ports work then you can try re-flashing the firmware of the router. First, make sure you know the correct version of the router as indicated on the label (has v2 for version 2, just R6300 for v1). You can check the links below on how to re-flash and reset the router.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
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Re: R6300 not detecting Ethernet connection
Constantly have to reset wireless network adapter
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Re: R6300 not detecting Ethernet connection
Wireless connectivity
How to change wireless channel?
ethernet from modem to router works fine
several times a day i have to reset my wireless adapter
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Re: R6300 not detecting Ethernet connection
Hi @pgilliam,
You can check the link below.
http://kb.netgear.com/app/answers/detail/a_id/24095
Regards,
Dexter
Community Team
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Re: R6300 not detecting Ethernet connection
Yes I have to reset my network adapter at least twice a day
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