This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
R6400 router slow after firmware update V1.0.1.32_1.0.23
WiFi web download speed test dropped from near 100 Mbps download to around 20 Mbps after firmware upgrade. I tested by plugging directly into modem and get around 200 Mbps; same when cabled directly into the router. I see this speed reduction across several computers and phones, so I am sure it is the router and WiFi specifically. I rebooted several times, unplugged and replugged, check that WMM and QoS remain disabled, no blocking is enabled. My Macbook Pro connects over 5G on channel 157.
Please advise on what to do next. Otherwise I'm moving to away from NetGear...
Re: R6400 router slow after firmware update V1.0.1.32_1.0.23
Hello and thanks for this "fix". I have my settings data for the previous version backed up to a file on my wifi-connected computer. I sure do NOT want to re-enter everything. Will I be able to restore the settings from the file on my computer after I factory reset (which, by definition will wipe out my settings)?
Re: R6400 router slow after firmware update V1.0.1.32_1.0.23
wrote:
Will I be able to restore the settings from the file on my computer after I factory reset (which, by definition will wipe out my settings)?
You can try it, but it may reintroduce any problems that you see.
If that does happen, and the thing works fine before you restore the settings, then at least you will know that there is a fix that you can either use or ignore and live with whatever problems brought you here.
Re: R6400 router slow after firmware update V1.0.1.32_1.0.23
Thanks for the response. I have to say that I find it incredible that a vendor would make changes that require a complete reconfiguration of a device as central as a router. And I find it unbelievable that they would do so and NOT tell users that this is required. Instead, I had to find out on my own that the poor wifi-to-internet performance (ethernet-to-internet did not seem to be affected and wifi-to-ethernet also did not seem to be affected) was due to the application of a recommended update to the router. While I like my router, I am rapidly becoming disenchanted with Netgear's "support". I have re-flashed the previous firmware and these issues have disappeared. Once again we can see that newer is not always better and I will have to think more about even applying the new update. The cure may be worse than the disease. Of course, with such scant description of the disease or the cure in the release notes, it is very hard to judge. Again, not great Netgear!
Re: R6400 router slow after firmware update V1.0.1.32_1.0.23
Out of interest, does that mean that you did not test to see if a reset would fix the problem?
wrote:
Thanks for the response. I have to say that I find it incredible that a vendor would make changes that require a complete reconfiguration of a device as central as a router.
I did a quick snoop around other router makers and they seem to have the same "disease". It may be down to the fact that most router makers buy their communications chips from a small bunch of makers, mostly Broadcom and Intel.
It isn't the need to reset that bugs me so much as the failure to come up with a scheme that lets you export the settings in a way that allows us to selectively restore particular settings. But I am not a software engineer.
Of course, with such scant description of the disease or the cure in the release notes, it is very hard to judge.
Indeed. Those release notes are a disgrace. What does "Security fixes" mean?
At least you don't have one of the devices that Google broke recently, like the R7000. In that case you would have been forced to "upgrade" to stay in business.
Re: R6400 router slow after firmware update V1.0.1.32_1.0.23
Thanks. Beyond getting myself stable again via flashing the older firmware, I have done nothing. I will when I have the time for all to be down around here. Cheers
