WNDR4500v2

[abbef]

We have had our router for about 5 years or so. We had problems with our internet over the weekend with signal problems and Spectrum redid the wiring and gave us a new modem and everything seems is working fine now. We have a wireless printer and all our devices see the printer as does the router but when we try to print somthing  we get the mssage sayig the printer is off line but it isn't.

Any ideas?

Thank you

[plemans · Accepted solution]

Is it a networked printer? 

If so, it might have a different ip address from prior with the install. 

You can try uninstalling it and then reinstalilng it on the computer. 

[plemans · Accepted solution]

Is it a networked printer? 

If so, it might have a different ip address from prior with the install. 

You can try uninstalling it and then reinstalilng it on the computer. 

[wcalifas]

did you change the wifi name or password to the wndr4500v2 when you changed over to the new modem? Try rebooting the printer and see if it connects if you didn't change anything on the wifi router settings.