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Connecting comcast

Aparose1957
Follower

Connecting comcast

Ok I downloaded it and it says it is connected to the internet and I can not get into internet explorer it say it is not compatible with it! Can I get on the internet or not. It is frustrating. Thanks
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Re: Connecting comcast


@Aparose1957 wrote:
Ok I downloaded it and it says it is connected to the internet and I can not get into internet explorer it say it is not compatible with it!

What are you trying to connect? A Netgear router of some sort?

 

Internet explorer, a long dead browser, doesn't have to be "compatible" with your router.

 

What are you doing and what happens? Where do you see these messages and what do they say? The exact wording matters.

 

Message 2 of 3
plemans
Guru

Re: Connecting comcast

None of us have an idea of what you're doing/have going on. 

You didn't list what device you have. 

You didn't put what you're attempting to do such as activate a modem, install a router. or anything. 

Your details were lacking. we're not psychic. We need accurate details of what you have, what you're doing, what you've attempted, and where its going wrong. If you're struggling to describe it, screensnips can help. 

 

And if its a new device, you have 90 days of free support you could call. Might be worth it if its new. Otherwise its a bit expensive. 

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