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Forum Discussion
Netgear ProSafe VPN Client
I am using the Netgear ProSafe VPN client to connect remotely to the network. This works so far. Now I have a new laptop and I am not able to activate the Netgear VPN software. Always says "internal error - try again later". This software has a full 5 users free - not one used so far. What could be wrong?
6 Replies
Welcome to our community! :)
It seems that you are having issues applying for your VPN Client License. Do you see any error code on your VPN client? May you be able to send me the license key via private message so that we could check it on our end?
Regards,
John
NETGEAR Community Team
Hi John,
it says error code 70 - internal error.
Please see attached screen shot - in German I am afraid. Screen shot
Please try to disable first the firewall and the anti-virus of your PC then try to activate the license again. Please also send me the license key via private message so that we can check it on our end and have it reset.
Regards,
John
NETGEAR Community Team
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