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Sspe's avatar
Sspe
Aspirant
Nov 29, 2018

VPN connection between 2 Netgear SRX5308 seem to be intermittently dropping

This location has a IP phone gateway that is connection via VPN to remote location using two ProSafe SRX5308.

Lately we have drop outs during calls to remote location, not here at source.

 

On both devices I see:

Have the latest Firmware 4.3.5-3

 

VPN - connection status

IPSEC SA IS EXPIRING 

 
Active Self Certificates - Expiry Time
Feb 11 04:02:05 2017 GMT

 

Self Certificate Requests status
Active Self Certificate Uploaded
 
I am new to VPN so needing instructed as to if any of these entries would be the cause.
Is the certificate actually expired? (I have no other connection issues to the remote site other than the phones).
Where do I start looking (googling) to fix the IPSEC
 
Thanks in advance, sorry for limited details
Troubleshooting

5 Replies

  • Sspe's avatar
    Sspe
    Aspirant
    Dec 03, 2018

    Nobody?

    This is the only instance of this happening?

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Employee Retired
      Dec 04, 2018

      Hi Sspe,

       

      Welcome t our community! :)

       

      It seems that your VPN connection is expiring. May you be able to try increasing the SA-lifetime(sec) under VPN > IPSec VPN? Let us see if it will still expire.

       

      Regards,

      • Sspe's avatar
        Sspe
        Aspirant
        Dec 04, 2018

        I will give this a go as soon as I am able to drop the link.

        Thank you!

         

         

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