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VPN licence reset

VPN licence reset

Hello Everyone;

 

I have SRX3508 Firewall and VPN Client softwares which I would like to reset the licence so I can use it on other PC. I've had a hard time reaching the correct support team responsible for this. 

 

can anyone help me here, 

Model: VPNG01L|ProSafe VPN Client Professional (1-user)
Message 1 of 3

Accepted Solutions
JohnC_V
NETGEAR Moderator

Re: VPN licence reset

@Preformed2019,

 

We successfully reset the license key. Please try if you can now install it.

 

If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 

Regards,

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Message 3 of 3

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JohnC_V
NETGEAR Moderator

Re: VPN licence reset

Hi Preformed2019,

 

Welcome to our community! 🙂

 

May you be able to send me via pm the license key and the e-mail address used? We can forward it to our engineering to have it reset.

 

I look forward to your reply.

 

Regards,

Message 2 of 3
JohnC_V
NETGEAR Moderator

Re: VPN licence reset

@Preformed2019,

 

We successfully reset the license key. Please try if you can now install it.

 

If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 

Regards,

Message 3 of 3
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