M4250 - 404 Not Found when trying to enter the Main UI
Hi all,
We have a bunch of M4250 switches that have been working fine for a year or so.
Suddenly, we can't login into the Main UI (classic configuration) one one of them. When we click the Main UI Login button we get a "404 not found" error. The URL its trying to open is: http://169.254.100.100/v1/base/cheetah_login.html
The AVI UI Login works, but we need access to more granular settings.
We have tried the following - all to no avail: - hard reset of the switch (hold the button for 15sec) - Upgraded firmware to latest greatest.
- Tested with different laptops/browsers
Does anyone have other suggestions for thing to try before we declare this unit dead?
This is a Link-Local LAN IP, in use only if the DHCP does not assign an IP address (the switch stack does fall-back to the Link-local address, as described in Unable to access a M4100 series user interface by HTTP or Telnet - different/older model, still applicable here.
Re: M4250 - 404 Not Found when trying to enter the Main UI
Hi guys,
Same problem here, after updating to firmware 13.0.4.17, I cannot access anymore to the main UI, and I noticed also that when save and upload a configuration file some configuration doesn't update correctly. I also checked the ".cfg" file and it seems that everything is ok, I'll post it here:
!AVUI Configuration: ! !<timezone> !{"switchConfig":{"clock":{"timezone":""}}} !</timezone> !<template> !{"name": "Video with AES67 audio","custom":false,"activation":true,"description":"To connect IP Video devices and their controller. Audio AES67 supported at the same time in the same VLAN. Supported devices include NVX, AMX, ZeeVee, Aurora, Kramer, Atlona, ATEN, LibAV, Visionary, Wyrestorm, Extron NAV, Dante AV, SDVoE & etc.","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":true,"qos": [{"type":1,"codePoint":34,"priority":4},{"type":1,"codePoint":46,"priority":5},{"type":1,"codePoint":56,"priority":6},{"type":2,"priority":6,"schedulerType":2},{"type":2,"priority":5,"schedulerType":2},{"type":2,"priority":4,"schedulerType":2}]} !{"name": "Waves Soundgrid","custom":false,"activation":true,"description":"To connect IP Audio SoundGrid devices and their controllers.","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":false,"MTU":true,"qos":[]} !{"name": "Shure Converged Audio and Control Network","custom":false,"description":"To connect Shure devices requiring audio and control traffic on a single VLAN. Compatible with Dante, AES67, QSYS, and Biamp Dante devices.","multicast": {"queryInterval": 30,"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":false,"qos":[{"type": 1,"codePoint": 34,"priority": 4},{"type": 1,"codePoint": 46,"priority": 5},{"type": 1,"codePoint": 56,"priority": 6},{"type":2,"priority":6,"schedulerType":2},{"type":2,"priority":5,"schedulerType":2},{"type":2,"priority":4,"schedulerType":2}]} !{"name": "Visionary AV Network","custom":false,"activation":true,"color":{"value":"#4381CF", "modifiable":true},"description":"To connect Visionary AV systems. For quick auto detection and for ease of configuration.","multicast": {"queryInterval": 30,"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":true,"macfilter1":true,"qos": []} !{"name": "Video","custom":false,"activation":true,"description":"To connect IP Video devices and their controller. Audio can be sent and received using another VLAN tag in another profile simultaneously. Supported devices include NVX, AMX, ZeeVee, Aurora, Kramer, Atlona, ATEN, LibAV, Visionary, Wyrestorm, Extron NAV, Dante AV, SDVoE & etc.","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":false,"MTU":true,"qos":[]} !{"name": "Crestron DigitalMedia AV Network","custom":false,"activation":true,"color":{"value":"#0099DB", "modifiable":true},"description":"To connect Crestron DM NVX (video), Crestron DM NAX (audio), Creston 1 Beyond cameras (NDI), PCs, and other Crestron Control network devices.","multicast": {"queryInterval": 30,"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"flowControl":true,"MTU":false,"poe":true,"qos":[]} !{"name": "Audio AES67","custom":false,"activation":true,"description":"To connect IP Audio AES67 devices and their controller","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":true,"qos": [{"type":1,"codePoint":34,"priority":4},{"type":1,"codePoint":46,"priority":5},{"type":1,"codePoint":56,"priority":6},{"type":2,"priority":4,"schedulerType":2},{"type":2,"priority":5,"schedulerType":2},{"type":2,"priority":6,"schedulerType":2}]} !{"name": "Audio Dante","custom":false,"activation":true,"description":"To connect IP Audio Dante devices and their controller","multicast": {"queryInterval": 30,"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":true,"qos":[{"type": 1,"codePoint": 48,"priority": 5},{"type":1,"codePoint":56,"priority":6},{"type":1,"codePoint":46,"priority":5},{"type":1,"codePoint":8,"priority":2},{"type":2,"priority":2,"schedulerType":2},{"type":2,"priority":6,"schedulerType":2},{"type":2,"priority":5,"schedulerType":2}]} !{"name": "Lighting","custom":false,"activation":true,"description":"To connect sACN, Art-Net, and MA-Net3 network devices, for controlling lighting equipment.","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":false,"MTU":true,"storm":false} !{"name": "Data","custom":false,"activation":true,"description":"To connect PCs and other Control network devices. CobraNet is supported in a VLAN other than VLAN 1.","multicast": {"igmp": false,"igmpPlug": false},"AVB":false,"PTP":false,"MTU":true} !{"name": "Audio Video AVB","custom":false,"activation":true,"description":"To connect IP Audio Video AVB devices and their controller.","multicast": {"igmp": false,"igmpPlug": false},"AVB":true,"PTP":false,"MTU":false,"qos":[]} !{"name": "NUCLEUS Converged AV Network","custom":false,"activation":true,"defaultName":{"name":"NUCLEUS","modifiable":true},"color":{"value":"#055071", "modifiable":true},"description":"To connect EvertzAV NUCLEUS Session Manager and UXP gateways on a single converged network.","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":false,"MTU":true,"qos":[]} !{"name": "Video with Q-SYS audio","custom":false,"activation":true,"description":"To connect IP Video devices and their controller. Audio Q-SYS supported at the same time in the same VLAN. Supported devices include NVX, AMX, ZeeVee, Aurora, Kramer, Atlona, ATEN, LibAV, Wyrestorm, Extron NAV, Dante AV, SDVoE & etc.","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":false,"macfilter":true,"qos":[{"type":1,"codePoint":34,"priority":4},{"type":1,"codePoint":46,"priority":5},{"type":1,"codePoint":26,"priority":3},{"type":2,"priority":5,"schedulerType":2},{"type":2,"priority":4,"schedulerType":2},{"type":2,"priority":3,"schedulerType":2}]} !{"name": "Video with Dante audio","custom":false,"activation":true,"description":"To connect IP Video devices and their controller. Audio Dante supported at the same time in the same VLAN. Supported devices include NVX, AMX, ZeeVee, Aurora, Kramer, Atlona, ATEN, LibAV, Visionary, Wyrestorm, Extron NAV, Vaddio EasyIP, Dante AV, SDVoE & etc.","multicast": {"queryInterval": 30,"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":true,"qos": [{"type": 1,"codePoint": 48,"priority": 5},{"type": 1,"codePoint": 56,"priority": 6},{"type": 1,"codePoint": 46,"priority": 5},{"type": 1,"codePoint": 8,"priority": 2},{"type": 1,"codePoint": 34,"priority": 4},{"type":2,"priority":6,"schedulerType":2},{"type":2,"priority":5,"schedulerType":2},{"type":2,"priority":4,"schedulerType":2},{"type":2,"priority":2,"schedulerType":2}]} !{"name": "Shure Split Audio and Control Network","custom":false,"description":"To connect Shure devices requiring separation of audio and control traffic into different VLANs. Compatible with Dante, AES67, QSYS, and Biamp Dante devices.","multicast": {"queryInterval": 30,"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":false,"qos":[{"type": 1,"codePoint": 34,"priority": 4},{"type": 1,"codePoint": 46,"priority": 5},{"type": 1,"codePoint": 56,"priority": 6},{"type":2,"priority":6,"schedulerType":2},{"type":2,"priority":5,"schedulerType":2},{"type":2,"priority":4,"schedulerType":2}]} !{"name": "Video NDI4","custom":false,"description":"To connect NDI Version 4 (mTCP) video devices and cameras.","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":false,"flowControl":true,"MTU":false,"qos":[]} !{"name": "Audio Q-SYS","custom":false,"activation":true,"description":"To connect IP Audio Q-SYS devices and their controller","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":false,"macfilter":true,"qos":[{"type":1,"codePoint":34,"priority":4},{"type":1,"codePoint":46,"priority":5},{"type":1,"codePoint":26,"priority":3},{"type":2,"priority":5,"schedulerType":2},{"type":2,"priority":4,"schedulerType":2},{"type":2,"priority":3,"schedulerType":2}]} !{"name": "Video NDI5 with Dante,Q-Sys or AES67 audio","custom":false,"activation":true,"description":"To connect NDI Version 5 (RUDP) video devices and cameras. Audio Dante, Q-SYS or AES67 is supported at the same time in the same VLAN.","multicast": {"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"flowControl":true,"MTU":false,"macfilter":true,"qos":[{"type":1,"codePoint":34,"priority":4},{"type":1,"codePoint":46,"priority":5},{"type":1,"codePoint":26,"priority":3},{"type":2,"priority":5,"schedulerType":2},{"type":2,"priority":4,"schedulerType":2},{"type":2,"priority":3,"schedulerType":2}]} !{"name": "Sonos","custom":false,"activation":true,"description":"To connect the Sonos smart home sound system.","multicast": {"queryInterval": 30,"igmp": true,"igmpPlug": true},"AVB":false,"PTP":true,"MTU":true,"qos":[{"type": 1,"codePoint": 48,"priority": 5},{"type":1,"codePoint":56,"priority":6},{"type":1,"codePoint":46,"priority":5},{"type":1,"codePoint":8,"priority":2},{"type":2,"priority":2,"schedulerType":2},{"type":2,"priority":6,"schedulerType":2},{"type":2,"priority":5,"schedulerType":2}], "Sonos":true} !</template> !<vlan> !vlan:1{"color":"#000000","profileName":"Default","profileType":"Data", "vlanType":1} !vlan:2{"color":"#962EC2","profileName":"NDI","profileType":"Video NDI5 with Dante,Q-Sys or AES67 audio", "vlanType":1} !vlan:3{"color":"#3DEE0C","profileName":"DANTE","profileType":"Audio Dante", "vlanType":1} !vlan:4{"color":"#0585FD","profileName":"LUCI","profileType":"Lighting", "vlanType":1} !vlan:5{"color":"#F70707","profileName":"INTERCOM","profileType":"Data", "vlanType":1} !vlan:6{"color":"#01F6D5","profileName":"DANTE SECONDARY","profileType":"Audio Dante", "vlanType":1} !vlan:13{"color":"#FF7300","profileName":"VIDEO_1","profileType":"Data", "vlanType":1} !vlan:14{"color":"#FF0000","profileName":"VIDEO_2","profileType":"Data", "vlanType":1} !vlan:15{"color":"#FFEE00","profileName":"VIDEO_3","profileType":"Data", "vlanType":1} !vlan:16{"color":"#E6FF00","profileName":"VIDEO_4","profileType":"Data", "vlanType":1} !vlan:17{"color":"#CF0C0C","profileName":"VIDEO EXTENDER 5","profileType":"Data", "vlanType":1} !</vlan> !<shure> !</shure> !Current Configuration: ! !System Description "M4250-10G2XF-PoE+ 10x1G PoE+ 240W and 2xSFP+ Managed Switch, 13.0.4.17, 1.0.0.11" !System Software Version "13.0.4.17" !System Up Time "0 days 0 hrs 23 mins 34 secs" !Additional Packages QOS,Multicast,IPv6,IPv6 Management,Routing !Current SNTP Synchronized Time: SNTP Last Attempt Status Is Not Successful ! vlan database vlan 2-6,13-17 vlan name 2 "NDI" vlan name 3 "DANTE" vlan name 4 "LUCI" vlan name 5 "INTERCOM" vlan name 6 "DANTE SECONDARY" vlan name 13 "VIDEO_1" vlan name 14 "VIDEO_2" vlan name 15 "VIDEO_3" vlan name 16 "VIDEO_4" vlan name 17 "VIDEO EXTENDER 5" set igmp-plus 2 set igmp-plus 3 set igmp-plus 4 set igmp-plus 6 vlan routing 1 1 exit ip http port 49151 configure username "admin" password $6$kkdjfYAs1PvE94tT$IyMtNJ0.bqlybDWBXt.pNQPS7b3DRA0lmiisC727uY6xDNt9rFKGy9NAUZR1d5OOpW7R9IYmIcNV5liG7gebU/ encryption-type sha512 level 15 encrypted line console exit line telnet exit line ssh exit no port-channel auto port-channel auto load-balance 1 ! ip access-list NET-BLOCK exit set igmp querier query-interval 30 classofservice ip-dscp-mapping 8 2 classofservice ip-dscp-mapping 26 3 classofservice ip-dscp-mapping 34 4 classofservice ip-dscp-mapping 46 5 classofservice ip-dscp-mapping 48 5 classofservice ip-dscp-mapping 56 6 cos-queue strict 2 3 4 5 6 interface 0/1 vlan pvid 3 vlan participation exclude 1 vlan participation include 3 ptp clock e2e-transparent no poe exit interface 0/2 vlan pvid 6 vlan participation exclude 1 vlan participation include 6 ptp clock e2e-transparent no poe exit interface 0/3 mtu 1500 vlan pvid 2 vlan participation exclude 1 vlan participation include 2 ptp clock e2e-transparent no poe flowcontrol symmetric exit interface 0/4 vlan pvid 13 vlan participation exclude 1 vlan participation include 13 no poe exit interface 0/5 vlan pvid 14 vlan participation exclude 1 vlan participation include 14 no poe exit interface 0/6 vlan pvid 15 vlan participation exclude 1 vlan participation include 15 no poe exit interface 0/7 vlan pvid 16 vlan participation exclude 1 vlan participation include 16 no poe exit interface 0/8 vlan pvid 5 vlan participation exclude 1 vlan participation include 5 no poe exit interface 0/9 no storm-control broadcast vlan pvid 4 vlan participation exclude 1 vlan participation include 4 exit interface 0/10 vlan pvid 17 vlan participation exclude 1 vlan participation include 17 exit interface 0/11 no storm-control broadcast ptp clock e2e-transparent exit interface vlan 1 routing ip address dhcp exit router rip exit ptp clock e2e-transparent exit ip http secure-port 49152
As you can see in this .cfg file there is a vlan 17, named:"VIDEO EXTENDER 5", associated to port 10. The problem is that when I upload this .cfg file on the switch there is nothing on port 10!
I'm not an expert IT manager, so maybe I'm doing something wrong, if you any advice please reply to this post!
Same problem here, after updating to firmware 13.0.4.17, I cannot access anymore to the main UI, and I noticed also that when save and upload a configuration file some configuration doesn't update correctly. I also checked the ".cfg" file and it seems that everything is ok, I'll post it here:
As you can see in this .cfg file there is a vlan 17, named:"VIDEO EXTENDER 5", associated to port 10. The problem is that when I upload this .cfg file on the switch there is nothing on port 10!
Please start with a new thread instead of capturing another old thread, focusing on a different subject.
Briefly looking over your config shows 10 ports, copper each configured as an access port for a dedicated VLAN each, and fiber port 11 is configured for VLAN 1 only, but not as an untagged aces port, much more likely tagged only.
Completely in the dark how the other ports should ever talk to a probably existing environment on VLAN 2-6 and 13-17 (where VLAN 2 isn't in use anywhere). Similar, the extender on port 10 is an access port for VLAN 17. What exactly you expect to "see" on port 10 is outside of my crystal ball. How should this be related to the default management VLAN 1?
