NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ProSafe M5300 28G Factory Reset
Hi guys,
I have a Prosafe M5300 28G and I cannot login by IP address. How can I do a factory reset? Press and hold "Reset" or how?
I've found that you can do it from the web interface, but I don't have access to that anymore. After reset, do I need a USB cable to do the initial IP setup?
Thanks.
2 Replies
Hi,
Fully managed switches, such as yours, can only be factory reset from:
1. The GUI
or
2. The CLI (via console)
The "Reset" button is just a reboot so it won't do much. If you do not know the IP of the switch, i.e. you cannot get to the GUI - then you need to acquire a console cable.Resetting the switch is typically done from the boot menu.
How to get to the boot menu:
https://kb.netgear.com/8005/M5300-Accessing-boot-menu
How to Factory reset the switch, from the that boot menu:
https://kb.netgear.com/8010/M5300-To-factory-default-from-boot-menu
Cheers
Also,
After the reset, you need to setup the switch with an IP address, etc.
Just follow the setup guide:
http://www.downloads.netgear.com/files/GDC/M5300/M5300_IGprt_9July12.pdf
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
