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IT_VBO's avatar
IT_VBO
Aspirant
Oct 30, 2015

netgear GSM7352s byte error crc check firmware

Hello,


I have a netgear GSM7352s (v1) giving me every time with every firmware versions an netgear "1byte error crc" after uploading the firmware throug Xmodem (extra putty).

 

http://kb.netgear.com/app/answers/detail/a_id/21

 

I tried this KB, but the command "dev osapiFsUtils" do nothing.

 

http://kb.netgear.com/app/answers/detail/a_id/12803/~/app.-note%3A-recovery-procedure-when-switch-report-crc-error-during-firmware


Best Regards

Vincent

8 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi IT_VBO,

     

    Welcome to the community. 

     

    I suggest that you contact NETGEAR Support for assistance.  Be reminded that a support contract might be offered to you if ever the support warranty has expired on the GSM7352S.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • IT_VBO's avatar
      IT_VBO
      Aspirant

      Hello,

       

      The warranty is clearly out. But i thinking "the Community" space can helping me to delete the "corrupted files" for doing an successfully the firmware upgrade. Like the KB12803.

       

      Best REgards

      VIncent

      • Jedi_Exile's avatar
        Jedi_Exile
        NETGEAR Expert

        You likely have bad flash since the CRC error can also happen if you have bad flash that can't be written correclty to.

         

        First you need to check what firmware you do have on the switch.  There is usually an option in boot menu for operation code status.  May want to check that and post back what firmware version you have on there first.

         

        Second, the dev OsapiFsUtils command will only work once you are at the enable prompt.

         

        that article is basically to free up space on the flash.  You can always flash the backup image to work around that.  Make sure you don't try to upgrade to 10.x code since the v1 don't have ability to load that code up.  (too old of hardware).  Use 8.0.3.x

         

        Regards,

        Davinder

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