- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Hello all. I have a Netgear Nighthawk M1, Model # MR1100-2A1NAS. This is the second 2nd generation Nighthawk with Band 14. My problem is everytime I try to update the firmware, I get the error "The session could not be completed and the device will automatically retry the check for an available update." I have been buying a lot of these devices because I live in a rural area where we can't get good internet and I've been hooking people up with good internet. This is the second 2nd generation device (MR1100-2A1NAS) that I have had problems updating. I have tried everything. I have factory reset the device many times, tried 2 different SIM cards, I tried clearing my cache, updating the device from my phone. Nothing is working. Can someone please tell me how to fix this? Thanks for your time.
EDIT - My current firmware version is NTG9X50C_12.02.06.01
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Return / Exchange? If you're outside of the return window, visit an AT&T store or call corporate to see if you can do a warranty exchange.
I see AT&T has dropped their pricing on this unit to $169.99
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
I have the same issue on a unit I just picked up on eBay. It is fully functional other than not receiving the firmware patch. I'm stuck on 12.02.06.01. Any ideas anyone?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
I'm having the same problem. When I try to update the firmware, it fails and tells me it will try again another time.
I've been trying to update for 2 weeks. I'm on 12.02.06.01 firmware for the Nighthawk M1 (rev 2 with band 14).
I bought this from eBay...it's an AT&T branded unit, and I'm using an AT&T sim. It works fine except for this issue.
If I can't get this rectified, I may consider returning it to the seller as defective within eBay's 30 day window.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
The model per the sticker on the device is MR1100-2A1NAS.
Current firmware: NTG9X50C_12.02.06.01.
When I press the "Check for Updates" button in the Firmware Update area, it pops up an alert window that says:
Update Error:
An update error occurred
And then the firmware update web page updates to say:
The session could not be completed and the device will automatically retry the check for an available update.
Thanks for looking into it. It would be great for the firmware to update to get the extra band and any future security patches. I tried doing a factory reset and then update and that also failed in the same way.
Is the firmware update URL that firmware 12.02.06.01 is checking for still live?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
See reply below.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Below is the error message when I try to update the firmware (get the same message every time).
Also below is the specific info about my router's firmware:
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
So additional info provided and...no additional replies from Netgear?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
May we have any update on the firmware update question? Thx much
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Same problem with NAS version. Unable to update manually either unless there is a hidden item for that.
Need an answer.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Hi All,
The issue has been forwarded already to the concerned team. We will get back to you guys for any updates.
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
I am having the same issue and unable to obtain a resolution. Thank you for asking the question and posting this to the community. I have tried every possible solution with no resolution. I even made a support ticket and in several weeks have not received any assistance. One message asked me if I tried to update the firmware with a different computer or use a different web browser. Come on, really? I really want this unit to work and am following this post to see if there is a resolution.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Hi All,
We got an update from the engineering team. We just want to verify if you were using AT&T SIM when running the update.
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
AT&T sim installed at the at&t store by the sales person.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
It was an AT&T sim activated in store on January 25, 2019.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Yes. AT&T branded SIM card.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Add me to the list of not being able to update to latest firmware.
AT&T MR1100 router
AT&T Sim Card activated just last week.
I get the same error as everyone else.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Thank you for the confirmation. We will provide this information to our engineering team. We will provide update once new information will be available
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Hi All,
Please PM the following information:
- IMEI number
- Run speedtest and provide results
- Current FW
- SIM card used
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
I have the exact same model and problem, i am trying to update and it doesnt let me, i am also on the firmware as original poster mentioned before, and original at&t sim card, any help would be appreciated as i want my router to be updated to the latest version please.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
I have the exact same model and problem, i am trying to update and it doesnt let me, i am also on the firmware as original poster mentioned before, and original at&t sim card, any help would be appreciated as i want my router to be updated to the latest version please.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more