Orbi parental control

[Benoit888]

Hello,
When I bought my Orbi 2 last year I registered to the parental control service to test and I stop the subscription. Now I want to reactivate to have a better control of the internet for my children, but it seem impossible to do on the app. What can I do?

Thank you

[CrimpOn]

The web interface on my Orbi has a menu item, Parental Controls, which has a button to upgrade to the new Smart Parental Controls.

Can you check your web interface?

[Benoit888]

How do you access the web interface?

I was using the app on my iPhone, but it no longer support the parental control.hank you

Thank you

[CrimpOn]

(sorry, I was distracted by my  local baseball team losing... again!)

The user manual for every Netgear product is available at the support web site:

https://www.netgear.com/support/ 

Enter the product number from the product label on the bottom of the router. (such as RBR750) and click on Documentation.

Generally speaking, all routers are the same:

• Open a web browser and enter http://orbilogin.net
• Enter the router user name (which is always "admin") and the router password, which should have been set when the system was set up.  (brand new, every Orbi has a password of "password", and users are encouraged to change it.)
• This brings up the management interface in the web browser.

[KevinLiT]

Hello Benoit888,

Welcome to the NETGEAR Community!

I understand that you are interested in signing up for our Premium Smart Parental Controls.

Please navigate to the link below for step by step guide on activating your Premium Smart Parental Controls subscription. 

How to activate Premium Smart Parental Controls Subscription:

https://kb.netgear.com/000062167/How-do-I-start-a-subscription-for-NETGEAR-Smart-Parental-Controls-P...

Best,

Kevin

Community Team