Cannot Check/Update Firmware - Communication Error

[anthony_a]

Hi @netgear community,

I am running my ReadyNAS without issues, but noticed I am not able to check/update the firmware anymore, it gives me "Communication Error. Check your internet connection, DNS Settings, or proxy settings." This used to work, any there have been no changes on my end. Any ideas?

Thanks,

Anthony

ReadyNAS 6.28X

FW: 6.10.10

[StephenB · Accepted solution]

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@anthony_a wrote:

I am running my ReadyNAS without issues, but noticed I am not able to check/update the firmware anymore, it gives me "Communication Error. Check your internet connection, DNS Settings, or proxy settings." This used to work, any there have been no changes on my end. Any ideas?

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It's Netgear's issue. I've reported it to them, but they haven't responded.  My guess is that they've taken down the update server.

[StephenB · Accepted solution]

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@anthony_a wrote:

I am running my ReadyNAS without issues, but noticed I am not able to check/update the firmware anymore, it gives me "Communication Error. Check your internet connection, DNS Settings, or proxy settings." This used to work, any there have been no changes on my end. Any ideas?

---

It's Netgear's issue. I've reported it to them, but they haven't responded.  My guess is that they've taken down the update server.