ReadyNas 214 Freezes on Start-up

[Eckers]

Hello,

My ReadyNas became unresponsive so i had to unplug it to get it started again. However, on restart it has frozen at 88% and the display window says "fvbackup-q.servi". I've attached a photo. It has hung at this point a number of times. At one point i removed the ethernet cables and pressed the reset button at the back and was able to boot the device but when i reinserted the ethernet cables i didn't see any of my documents/files which are on this ReadyNas. 

Please could someone assist with getting the system to boot fully? I'm running the latest firmware (i believe this is 6.10.5.

Thank you. 

[Sandshark · Accepted solution]

What did you do at the reset menu after you used the reset button?  If you did a factory default from there, you destroyed your data.

[Sandshark · Accepted solution]

What did you do at the reset menu after you used the reset button?  If you did a factory default from there, you destroyed your data.

[Eckers]

I didn't get the option of a Factory Default. The Readynas restarted and booted up but no data was there. So i replaced the ethernet cables and started the system again and this is where the system is hanging on the 88% complete screen.

[Eckers]

thank you your message reminded me of the Reboot menu. i was able to reinstall the operating system and this resolved the issue i was having.