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tcp_ack+633 reoccuring error

Digital999
Luminary

tcp_ack+633 reoccuring error

ReadyNAS 314 system

ReadyNAS 626 on the same network and has had no errors

The 314 has had three of these errors in past 6 months. 

 

Had to hard reset with removal of power -- device did respond to RAIDar or to front panel. 

Currently rebuilding.

 

Posts to the forum seem inclusive regarding this specific error.

The 314 NAS has about 80% of disk space available on both mounted volumes.

 

Is there any data regarding whether this is a real hardware error or a software issue that occurs in a 'race' condition or a random act of the Computer Gods? 

It seems unusual that it would only occur on this particular system and not its adjacent system.

Message 1 of 7
StephenB
Guru

Re: tcp_ack+633 reoccuring error


@Digital999 wrote:

ReadyNAS 314 system

ReadyNAS 626 on the same network and has had no errors

The 314 has had three of these errors in past 6 months. 

 


Does the RN314 use link aggregation/bonding?

Message 2 of 7
Digital999
Luminary

Re: tcp_ack+633 reoccuring error

No.

 

Topology is simple one dimensional LAN with clients, router (DHCP server duties) and AP devices, and about 10 fixed IP devices (ReadyNAS units, cameras, etc.)

 

 

Message 3 of 7
StephenB
Guru

Re: tcp_ack+633 reoccuring error


@Digital999 wrote:

No.

 


The tcp_ack+633 is a crash in the NAS software.  One possible cause is a failing NIC in the NAS (unfortunately not repairable if that is the case).

 

I suggest swapping cables with the RN626 just to rule that out (though a failed cable is unlikely).  Another thing you can try is switching to the other NIC.

Message 4 of 7
Digital999
Luminary

Re: tcp_ack+633 reoccuring error

It is something to try. 

 

The issue occurs every two to three months so my initial idea is that cables are not the issue.

 

NIC failure is a possibility -- I will switch NIC  interfaces after the rebuild. 

 

Intermittent hardware failures are a PITA -- no way to actually understand/fix until hard failures start to occur.  If it does not work I will repost when the next occurrence happens. 

Message 5 of 7
Digital999
Luminary

Re: tcp_ack+633 reoccuring error

Well, that had unexpected consequences.

 

I switched NIC interfaces and apparently that causes the ReadyNAS to get a different/new IP address.  That in turn then contradicts the prior notion of a fixed IP address for cameras and other devices.  Lots of downstream consequences that I did not anticipate. 

 

Is there a way to switch NIC interfaces and retain the same IP?

Message 6 of 7
Sandshark
Sensei

Re: tcp_ack+633 reoccuring error

The two NICs have different MAC addresses.  So if you reserved an IP address in your router, which is the preferred method, you need to delete the old one and add the new there.  If you set a fixed IP in the NAS, you also need to remove that for the original NIC and add it to the second within the NAS GUI.

Message 7 of 7
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