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Re: Can't log in to Genie
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2017-05-18
08:55 AM
2017-05-18
08:55 AM
Can't log in to Genie
CG3000-2STAUS (CG3000v2)
Model / Version: CG3000-2STAUS
Via genie app on my phone, I am not able to login locally or remotely.
Model / Version: CG3000-2STAUS
Via genie app on my phone, I am not able to login locally or remotely.
Message 1 of 8
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2017-05-19
04:27 AM
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2017-05-19
05:30 AM
2017-05-19
05:30 AM
Re: Can't log in to Genie
I have the new galaxys8+ and the app won't let me log in.
Message 3 of 8
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2017-05-19
05:49 AM
2017-05-19
05:49 AM
Re: Can't log in to Genie
Android then.
What happens when you try to login?
Message 4 of 8
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2017-05-19
05:49 AM
2017-05-19
05:49 AM
Re: Can't log in to Genie
Try using the password "password"that's probably the default like mine
Message 5 of 8
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2017-05-19
08:21 AM
2017-05-19
08:21 AM
Re: Can't log in to Genie
@Hunter6986 wrote:
Try using the password "password"that's probably the default like mine
That is to login to the genie's interface to control the Netgear device.
Before you can do that you need to login to the wifi. That will have its own password and "username".
Message 6 of 8
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2017-05-23
11:37 AM
2017-05-23
11:37 AM
Re: Can't log in to Genie
I am trying to log into Genie app interface to control the NetGear router and extender.
Message 7 of 8
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2017-05-23
01:47 PM
2017-05-23
01:47 PM
Re: Can't log in to Genie
Took 8 tries to register on THIS SITE via Mobile..... bad bad bad design. Now, to the original problem.... sign in fail using Galaxy S6 Android Netgear Genie app.... AFTER PHONE SUCCESSFULLY CONNECTED TO WIFI....The Netgear Genie app inserts "admin" ... no quotes... as the username and no way to change that.... "password".... no quotes does NOT work..... password PRINTED on the router DOES NOT WORK.... password used to establish a Netgear account.... Does NOT WORK...... password used to access local WAN does not work, password to access the broadcast SSID DOES NOT WORK...... And they want to charge $49.99 to support their BADLY DESIGNED APP.... And convoluted user interface..... BS.... Open up ZFree support... and your CUSTOMERS...... Who generate your PAYCHECK.....Will help you solve your PROBLEMS
Message 8 of 8
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