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Circle app not working and not receiving text R7000P
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2020-05-31
07:40 PM
2020-05-31
07:40 PM
Circle app not working and not receiving text R7000P
My Circle App suddenly stopped working- said i didnt have a premium subscription when i did. initially i tried renewing my subscription and paid for another year (was previously on monthly payments). Then that didnt help so i decided to delete the app and re-install it - then when i tried to strat it up and i said i was the only admin, the confirmation text wont come through so i cant get back in to the app. Today i have tried rebooting the Nighthawk router, this made no difference and I have also checked to see if it needs updating and it doesnt. Please help I need this app operational ASAP!
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2020-06-01
02:26 AM
2020-06-01
02:26 AM
Re: Circle app not working and not receiving text R7000P
Have you tried this issue in the section given over to Circle?
Circle Smart Parental Controls - NETGEAR Communities
Message 2 of 7
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2020-06-01
03:03 AM
2020-06-01
03:03 AM
Re: Circle app not working and not receiving text R7000P
That isn’t helpful! I want a resolution!
Message 3 of 7
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2020-06-01
04:20 AM
2020-06-01
04:20 AM
Re: Circle app not working and not receiving text R7000P
TRY ASKING IN THE RIGHT PLACE.
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2020-06-01
04:45 AM
2020-06-01
04:45 AM
Re: Circle app not working and not receiving text R7000P
Still not helping - the right place is just as useles!!
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2020-06-01
04:53 AM
2020-06-01
04:53 AM
Re: Circle app not working and not receiving text R7000P
@lydiafblack wrote:
Still not helping - the right place is just as useles!!
Have you actually tried? I see no sign of any messages there from you.
By all means keep shouting if it makes you feel better. Just don't expect things to magically fall into place.
I assume that you have seen the message at the top of this community:
Some paid Circle Parental controls customers may be showing free options only. Router firmware correcting this issue will be available ASAP.
Message 6 of 7
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2020-06-01
05:12 AM
2020-06-01
05:12 AM
Re: Circle app not working and not receiving text R7000P
I’m frustrated that there isnt an easier way to get help for something I pay a lot of money for. It’s ridiculous that I have to through this forum. Thanks for pointing me in the right direction.
Message 7 of 7
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