Firmware will not update from the app

[ClintGard]

I’m trying to update the router firmware from the app. It goes through the steps and reboots but at the end it always says to update and the firmware version stays the same with no update. I’m a novice at this.

[DexterJB]

Hi @ClintGard, welcome to the community! You can check the link below to update the router firmware via the web UI instead.

https://kb.netgear.com/24217/How-do-I-check-for-new-firmware-and-update-my-Nighthawk-router

Dexter

[michaelkenward]

If it is at all possible, a wired connection from a PC is a better bet.

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

It is safer than any connection that uses wifi, and is what Netgear often recommends in the release notes for new firmware.