NOT ABLE TO LOGIN WITH BYPASS ACCOUNT IN NETGEAR GENIE DESKTOP APP (AC3000 router) (WINDOWS10 PC)

[Btonnelier]

Hi,

I can't login from the Genie Desktop application in existing bypass account.

On top of that, I've created a new account in the netgear.opendns.com which does not appear in the Genie app after refresh.

Router : RBR50, firmware v2.0.0.74

Netgear genie app : 2.4.46

OS : Windows 10 professional version 1703, OS version 15063.608

Thanks for your support

[michaelkenward]

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@Btonnelier wrote:

Hi,

I can't login from the Genie Desktop application in existing bypass account.

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Login to what? Parental controls?

Tried this:

https://netgear.opendns.com/sign_in.php

What's an RBR50?