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Nighthawk app
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2022-07-28
10:55 AM
2022-07-28
10:55 AM
Nighthawk app
My app doesn’t let me connect with the QR code it says it’s connecting then doesn’t let me continue
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2022-07-28
12:58 PM
2022-07-28
12:58 PM
Re: Nighthawk app
If you're on ios make sure that icloud relay and private mac/ip address is disabled.
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2022-07-28
11:51 PM
2022-07-28
11:51 PM
Re: Nighthawk app
Hi @TristenB34 ,
It is a known issue and NTGR had fixed it, will release the new version app after 8/3...
For now you can use either ways below to work around it.
- Fresh install APP --> Sign in SSO --> Don’t kill the app and re-launch it --> QR code scan --> tap Continue button --> Can finished the install setup then go to the dashboard
- Fresh install APP --> Sign in SSO --> Don’t kill the app and re-launch it --> Set up NH manually --> Can finished the install setup then go to the dashboard
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