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Nighthawk iOS 2.7.2.19 Unable to Rename Devices
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2020-12-22
02:11 PM
2020-12-22
02:11 PM
Nighthawk iOS 2.7.2.19 Unable to Rename Devices
Hi All,
I’m unable to rename the device names in the device manager tab of the Nighthawk app !! Also I dont get an option to choose the device icon type, its just as you see in the attached screenshot, just a dotted circle !!
iOS version 2.7.2.19, Attached screen shot for reference.
I’m unable to rename the device names in the device manager tab of the Nighthawk app !! Also I dont get an option to choose the device icon type, its just as you see in the attached screenshot, just a dotted circle !!
iOS version 2.7.2.19, Attached screen shot for reference.
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2020-12-29
03:29 PM
2020-12-29
03:29 PM
Re: Nighthawk iOS 2.7.2.19 Unable to Rename Devices
Hello SundeepM,
I would recommend checking to see if your device is due for a firmware update along with trying out the Nighthawk admin page via web browser to see if you're able to rename your devices.
Christian
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2021-01-31
12:57 AM
2021-01-31
12:57 AM
Re: Nighthawk iOS 2.7.2.19 Unable to Rename Devices
I figured out the issue is with the router Firmware version V1.1.0.78_1.0.1
Router Model: R6350 (India)
I downgraded the firmware to V1.1.0.64_1.0.1 and then tried opening the Nighthawk app and then the edit option appeared, Upgraded the router firmware and tried checking in Nighthawk app , edit option disappeared.
Netgear support was least helpful and I have reported the same but they are asking everything like logs etc etc of the router even when I have clearly mentioned that the issue is with Router Firmware !!
Not sure how to make them work to fix it ? I would have preferred different brand router
Router Model: R6350 (India)
I downgraded the firmware to V1.1.0.64_1.0.1 and then tried opening the Nighthawk app and then the edit option appeared, Upgraded the router firmware and tried checking in Nighthawk app , edit option disappeared.
Netgear support was least helpful and I have reported the same but they are asking everything like logs etc etc of the router even when I have clearly mentioned that the issue is with Router Firmware !!
Not sure how to make them work to fix it ? I would have preferred different brand router
Message 3 of 3
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