Please allow users to clear/reset the SPEEDTEST history in the APP

[Retired_Member]

Hi 

Is there an option currently to refresh the bulit in SPEEDTEST history?

or a way to clear it?

Thanks

[Retired_Member · Accepted solution]

Looks like its  a waiting game for the nighthawk application developers to add it in a future release (most likely not a priorty) since the app has been out for a while - so its seems the orignal question on clearing the SPEEDTEST log history ins't there for iOS or Andriod.

Thanks Again

[FURRYe38]

Does removing the app then re-installing it clear the history? 

[michaelkenward]

iOS or Android?

Android has Clear Data and Clear Cache options in App settings..

[Retired_Member]

Thanks for the replies.

@FURRYe38  - If I delete the app do I loose all the current custom settings? - I would prefer an option in the app itself to allow history clearing.

@michaelkenward  - It should be an setting for iOS (using) and Andriod within the app.

Which brings me to another question related to notiifcations, its turned on but if a new device joins the network; I am not receive any push notifications to acknowledge a new device is connected.

Thanks in advance

[michaelkenward]

---

@Retired_Member wrote:

Which brings me to another question related to notiifcations, its turned on but if a new device joins the network; I am not receive any push notifications to acknowledge a new device is connected.

---

That's a bit off-track on speed tests.

If you are using iOS, which isn't clear to me, I have no idea about "push notifications". Maybe it is to do with Armor, or something else I don't use.

I have no idea what "push notifications" are when it comes to the mobile app. I associate notifications with the desktop genie.

[FURRYe38]

Notifications are popup messages from various apps about certain events when they happen on phones and pads. Like if a new device connects it may show on the iphone or pad. Nothing to do with clearing speed test history. 

[michaelkenward]

---

@FURRYe38 wrote:

Notifications are popup messages from various apps about certain events when they happen on phones and pads. Like if a new device connects it may show on the iphone or pad. Nothing to do with clearing speed test history. 

---

Yes. But which "popups" are we talking about? And where did popups suddenly come from? That's the first mention of this creature.

Popups are not "push notifications", which is what @Retired_Member referred to. Different beasts altogether.

I have seen no evidence that the Nighthawk apps – if that is what the message refers to – offer any popus for devices joining a network.

I do see popups in the desktop genie, but never in the mobile apps.

All very confusing as it isn't at all clear what we are talking about here.

[FURRYe38]

Ya I agree theres nothing in NH app thats give any kind of notification. Same with Orbi. Armor and Circle, those apps do give notifications of certain events. 

At any rate, seems like the app is limited in its design and clearing out historical speed test history isn't one of them. Unless a uninstall and re-install does this...

[michaelkenward]

---

@FURRYe38 wrote:

At any rate, seems like the app is limited in its design and clearing out historical speed test history isn't one of them.

---

Clear data is worth trying.

Less dramatic than an uninstall

But maybe iOS does not allow that.

.

[FURRYe38]

Hopefully. i'll see if I can test this on iOS when I get home...

[Retired_Member]

Thanks for doing a deep dive on this. @FURRYe38 and @michaelkenward 

Yes, I had extended this topic to 2 questions (maybe should have created a new one for the app notiifcaitons) as I had a TP-Link router prior and it sent notificaitons if a new device connected. Also was able to clear the speedtest history via their APP directly.

Much better router Netgear 

I cannot see any option to clear the cache data for iOS.

Much appricate the help with finding a solution.

[michaelkenward]

---

@Retired_Member wrote:

I cannot see any option to clear the cache data for iOS.

---

Can't help there. I don't like paying over the odds for devices that lock me into Jobsworld.

[Retired_Member · Accepted solution]

Looks like its  a waiting game for the nighthawk application developers to add it in a future release (most likely not a priorty) since the app has been out for a while - so its seems the orignal question on clearing the SPEEDTEST log history ins't there for iOS or Andriod.

Thanks Again

[FURRYe38]

I would not have marked this thread as solved.

Looking my my NH app, I can't find anything to clear out speed test history on iOS.

All I see is this:

Something to post and ask about there though and request it:

https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home

Good Luck. 

[michaelkenward]

Out of interest, why would someone want to clear their speedtest history?

[FURRYe38]

We'll looks like they left the forum. 

[michaelkenward]

Unfortunately, that does not clear their history.

[FURRYe38]

Yep, this thread is still here.