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RAX-50 -Connection Issues
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RAX-50 -Connection Issues
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Re: RAX-50 -Connection Issues
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How is the wifi configured on the router?
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Re: RAX-50 -Connection Issues
I had this issue with my RAX120 I gave up with the app and did it via the online UI i only use the app to check devices connected to my router and speed tests. Other issue with the app most of the time when opening the app it connects to the router via remote access so if you are having Internet issues just keep getting message across screen saying unable to connect try again and while its trying again have to quickly click the 3 lines in top left of the app to get the option to connect locally.
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Re: RAX-50 -Connection Issues
I prefer using the routers web page for setup and management.
If this is for a Apple device, ensure that Local Network is enabled for the NH app under apples Settings/NH App:
Also give this a try as well:
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Re: RAX-50 -Connection Issues
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Re: RAX-50 -Connection Issues
Ok no worries. You modem or ONT is just a modem. We look for modems or ONT(Fiber units) with built in routers and wifi. Your ok here. These can cause problems with externally connected routers like the RAX.
The links I provided may help in getting the nighthawk app working better with the router.
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more