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iOS app login problem R8000
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2021-01-19
10:09 PM
2021-01-19
10:09 PM
iOS app login problem R8000
Router firmware: V1.4.1.68_1.3.28
App version: 2.7.6.3
App was working fine before, but from December, 2020 it has a login issues. See picture attached.
App can not log in to the router with correct password.
Login via web browser is working.
When I reinstall the app or restart the router the app works fine for the first time (Same login screen, but ended up with a successful login). After a few minutes the app goes back to the welcome screen, and starts detecting router and asking for password. I am using the same password what was working for the first time and still working via the browser, but it is not working with the app and I can not log in via the app.
There are no special characters in the password (I read an article where this was the issue.)
App version and router firmware are also up to date.
iOS setting is okay (Local network access)
Please help.
App version: 2.7.6.3
App was working fine before, but from December, 2020 it has a login issues. See picture attached.
App can not log in to the router with correct password.
Login via web browser is working.
When I reinstall the app or restart the router the app works fine for the first time (Same login screen, but ended up with a successful login). After a few minutes the app goes back to the welcome screen, and starts detecting router and asking for password. I am using the same password what was working for the first time and still working via the browser, but it is not working with the app and I can not log in via the app.
There are no special characters in the password (I read an article where this was the issue.)
App version and router firmware are also up to date.
iOS setting is okay (Local network access)
Please help.
Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
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2021-01-20
12:20 AM
2021-01-20
12:20 AM
Re: iOS app login problem R8000
Recent updates of various Nighthawk router models seem to have broken the Nighthawk App access. Netgear @Christian_R said they aware of the issue. Workaround is manually downgrading to an older firmware (by one build, sometimes by two).
Message 2 of 2
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