How to use MR60 Router as a Satellite

Question

Hi All&nbsp;I have 2 kits and want to make them into one giant mesh if possible.I understand that you can make the MR60 router into a Satelitte but I cant find the settings?&nbsp;My initial kit of one router and one satellite is working fine and now im trying to add the new router and satellite to the existing. The new satellite is on and has a solid blue light on it but when I log into the old router it wont let me - add satellite and then sync it ? It just says timeout.Am I missing something ?&nbsp;Does anyone know how to do either of these?&nbsp;Thank you in advance

iamck · Answer

Completely agree.I’ve never come across a more unhelpful customer service team in my life ( and I work in IT, I’ve dealt with the worst)

iamck · Answer

So Netgears response was pathetic.I have never EVER received such crap customer service from a huge company than I have with Netgear.They sent me generic “what OS are you using, what is your IP, what colour is your LED” while completely ignoring the question of “can this be made into a satellite”When I responded saying how ridiculous I thought their scripted responses were and that all I wanted was an answer of was it possible and if so how they then closed the ticket and stopped replying.This should be an easy answer and an easy fix considering they should be allowed to put a router into access point mode.I will not be buying another Netgear product.

schumaku · Answer

iamck&nbsp;wrote:They sent me generic “what OS are you using, what is your IP, what colour is your LED” while completely ignoring the question of “can this be made into a satellite”When I responded saying how ridiculous I thought their scripted responses were and that all I wanted was an answer of was it possible and if so how they then closed the ticket and stopped replying.How non-professional ... I could cry out loud.&nbsp;&nbsp;The problem is that Support can't provide an answer because there isn't one in any script. Beyond, basic product and network knowledge is below zero in first line "support".&nbsp;iamck&nbsp;wrote:This should be an easy answer and an easy fix considering they should be allowed to put a router into access point mode.I've tried to talk to the product manager about this since the product exists. Not a single reply or a hello - 100% ignorance.&nbsp;Not difficult to understand why the Netgear CBU customers are disappointed.&nbsp;Christian_R&nbsp;would you please politely carry this forward to the people in charge?&nbsp;&nbsp;

Christian_R · Answer

Hello iamck,

&nbsp;

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.&nbsp;

&nbsp;

https://www.netgear.com/support/contact.aspx

&nbsp;

Christian&nbsp;

schumaku · Answer

iamck&nbsp;wrote:I understand that you can make the MR60 router into a Satelitte but I cant find the settings?Can't think this is supported by Netgear - hard to understand considering how difficult it was or still is to buy additional satellites however. Hacks exist in the net however.&nbsp;

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How to use MR60 Router as a Satellite

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