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Re: Denied access to network ..what is going on???

shaolin95
Guide

Denied access to network ..what is going on???

Hello.

I  got an update for the android app so I wanted to test if finally renaming connected devices  was working on  the app. I tried to rename my tablet connected to it and it  shutdown my connection after applying and now no device  can connect to 5Ghz network, like my phone keeps getting connection Denied.

This is insane..I am so sick and tired of terrible bugs with this router! 
Any fix that does not mean resetting everything???

Thanks

Message 1 of 6
Netduma-Fraser
NetDuma Partner

Re: Denied access to network ..what is going on???

Is this the DumaOS App or the Netgear app? Just reboot the router and the WiFi should come back on, do you have Smart Connect disabled then?
Message 2 of 6
shaolin95
Guide

Re: Denied access to network ..what is going on???

Netgear app. I ended up having to reset the router  but now some devices the only way they get access is by manually entering the IP and DNS info.
Why is that?

Message 3 of 6
Netduma-Fraser
NetDuma Partner

Re: Denied access to network ..what is going on???

Did you disable DHCP on the router at all?
Message 4 of 6
shaolin95
Guide

Re: Denied access to network ..what is going on???

No, which is why it is so confusing to me.   Very odd

Message 5 of 6
Netduma-Fraser
NetDuma Partner

Re: Denied access to network ..what is going on???

That is really strange, I'd suggest applying DHCP in the router settings and that may prompt devices to connect correctly.
Message 6 of 6
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