× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Cannot Login Via Browser - XR500

yootzee
Aspirant

Cannot Login Via Browser - XR500

I'm attempting to login to my XR500 via the browser interface, and failing everytime.

 

Attempted with Firefox, Chrome, Edge, Edge Dev, and Brave via three boxes, both wired and wireless via http / https.  Usuall items like history / cache cleared.  No browser extensions or ad blockers.  Android app works fine.

 

When attempting connection, just prompts for username/pwd, and eventually times out taking me to the reset pwd page.  I went ahead and went through the process once, and in addtion to the no login problem, one of my security questions was completly different than what I setup.  Fortunatly, I was able to answer both correctly.

 

Even after reset, no go.  Android app, still working though.

 

Anyone seen this and happen to have any recommendations?

 

Thanks

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 2
Netduma-Fraser
NetDuma Partner

Re: Cannot Login Via Browser - XR500

Message 2 of 2
Discussion stats
  • 1 reply
  • 609 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7