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Re: Getting sky to work with XR500
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Getting sky to work with XR500
Hi
I am UK based using Sky Broadband - using Q - Fibre Max - and have a Netgear XR500 Nighthawk router and a DM200.
I have tried unsuccesfully to migrate the new XR500 into my network
My steps so far have been to :
- Connect my telephone line cable the DM200.
- Connected to DM200 and set this to modem mode, and selected Sky as my ISP (no other configuration changed, left everything as default).
- Connected LAN port on DM200 to Internet port on the XR500
- Connected to XR500 and uploaded Beta firmware to get option 61
- Set option 61 as : install@o2broadband.co.uk|password
I also tried various other strings I found online
- Set MAC address of the Netgear XR500 to match that of the existing Sky Q Router.
DM200 says internet is "good" but on the XR500 I get 0.0.0.0 on the WAN .
I am a network engineer so I'm happy to do whatever CLI / logging / tracing is required.
I understand that I may need to wireshark my personal sky username/password however I was under the impression this was not needed since 2017.
Please help! as I'd like to use the XR500 🙂
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Re: Getting sky to work with XR500
After connecting the XR to the DM, did you power OFF both XR and DM for 1 minute, then power on the modem and let it sync, then power on the XR router?
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Re: Getting sky to work with XR500
It should be a reasonably straightforward setup, so I would recommend doing this:
- Be 100% certain the Sky router has Internet if you connect to it
- Factory reset the XR500 and go through the initial setup again
I suspect that in trying to configure all these different settings you may have misconfigured the XR500. Factory reset should give it a clean start.
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Re: Getting sky to work with XR500
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Re: Getting sky to work with XR500
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