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Re: Netgear Xr500 cant get full speed

Gkontos10
Aspirant

Netgear Xr500 cant get full speed

Hey guys
I finally got a used XR500
After a factory reset i manage to make it work...
But i face a huge problem... I cant get full speeds on XR500 but i did on through my modem.. (my provider modem its an ARRIS TG2492 and its bridge mode as i used it for Netduma R1 router)
From the modem I 138mbps
And from XR500 78mbps
Both connected with cable
That is a huge difference..

Also the other settings are
Antibufferbloat its at 100%
Also it set on "when high priority traffic detected"

Secondly i set my speeds manually at 120 down and 7 up as the package i paid...

Firmware said that is updated to the latest version..

So also a fast rewind

1. I test speed through modem and i got 138mbps download

2. At the setup wizard when netgear test the speeds, it gaves me 138mbps download

3. After finish the wizard i test again and i got 76 (i tested multiple times)

I didn't change anything exept

Geofilter set to Cyprus and filtering mode
I set manually Antibufferbloat at 120 down and "when high priority traffic detected"

Set playstation as high priority through geofilter

Thats all
Can you please help??
Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 9
Gkontos10
Aspirant

Re: Netgear Xr500 cant get full speed

 
Message 2 of 9
FURRYe38
Guru

Re: Netgear Xr500 cant get full speed

Under QoS, does the speed for DOWN show 138Mbps? 

What happens if you disable QoS?

Message 3 of 9
Netduma-Fraser
NetDuma Partner

Re: Netgear Xr500 cant get full speed

After going through the setup wizard did you do a speed test and see if you got full speeds or was it only after a few settings you noticed the issue? Have you tried with WiFi as well?
Message 4 of 9
Gkontos10
Aspirant

Re: Netgear Xr500 cant get full speed

At the wizard it runs a speed test by it self and it show 138 down, like the speed i got from modem...
I run a speed test after wizard and set up finish and i got 76 down..
But i didn't connect anything i just finished the set up...

At QOS i set it to 120 down and 7 up as the package i paid...
Message 5 of 9
Netduma-Fraser
NetDuma Partner

Re: Netgear Xr500 cant get full speed

Are you using a different ethernet cable from the PC you're testing on than you did when you test direct to the modem? Does WiFi give you the same slower speeds?
Message 6 of 9
Gkontos10
Aspirant

Re: Netgear Xr500 cant get full speed

I made new tests

ARRIS modem 116 down
Normal at XR500 73down
QoS disable 116down
Antibufferbloat Never - QoS enable 73down
VPN disable - QoS enable 81 second teat 72 down

So it seems QoS is limit my speed, what i have to do now??
Message 7 of 9
Netduma-Fraser
NetDuma Partner

Re: Netgear Xr500 cant get full speed

Let's keep all support related to this issue in this topic https://forum.netduma.com/topic/29625-cant-get-full-speeds-on-xr500/ please as you've got it in three different places so it's hard to keep track of what has been suggested and tried.
Message 8 of 9
Gkontos10
Aspirant

Re: Netgear Xr500 cant get full speed

Ok
Message 9 of 9
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