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Orbi WiFi 7 RBE973
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Re: XR1000 geo filter, ping heatmap, connection benchmark, QoS issues

Barry_M
Tutor

XR1000 geo filter, ping heatmap, connection benchmark, QoS issues

Hello, recently been having some issues with my router, wondering if anyone has had similar issues and how to fix.

Ping heatmap (no games show any servers at all, doesn't allow me to ping again either) Connection benchmark (doesn't not work at all)

QoS (gives a "device not found" message)

I checked and the firmware is up to date (1.0.0.64_1.0.49)

 

Message 1 of 5
Netduma-Fraser
NetDuma Partner

Re: XR1000 geo filter, ping heatmap, connection benchmark, QoS issues

This sounds like you need to do a factory reset, if you didn't do one after updating that will be why they're not working correctly
Message 2 of 5
Barry_M
Tutor

Re: XR1000 geo filter, ping heatmap, connection benchmark, QoS issues

I have tried factory reset already, after reading through the forums the only way i was able to use these functions is by using 192.168.1.1, However Ping Heatmap and Geo Filter seems to have stopped working now and just times out saying to wait briefly to using this raps again.

i have tried routerlogin.com and routerlogin.net both same issue. 

Message 3 of 5
Netduma-Fraser
NetDuma Partner

Re: XR1000 geo filter, ping heatmap, connection benchmark, QoS issues

Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.
Message 4 of 5
Barry_M
Tutor

Re: XR1000 geo filter, ping heatmap, connection benchmark, QoS issues

I did those steps and it is now working on 192.168.1.1 but not on the "routerlogin.net/com"   I'll just use the 192 to login instead,  let me know if you find a fix for the routerlogin pages,   Thanks for the quick reply

Message 5 of 5
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