XR500 Black Ops 6 no ping on PC

[Mike40]

Just like the subject says.  There are no pings when playing BO6 on PC.  There isn't anything for BO6 in the Ping Heatmap either.  This has been going on since the day the game launched over a month ago.  I thought it would just resolve itself but it hasn't.  This is the firmware I am using XR500 V2.3.2.134.

I have tried the following without success:

1. Restarted the router

2. Unplugged the router, waited a minute, plugged it back in
3. Unplugged the modem (CM2000) and router, waited a minute, plugged the modem back in, once the modem was up and running, I plugged the router back in.

4. I turned on/off Geo-Filter

5. I turned on/off QOS

I'm guessing some of what I did, I didn't need to do but thought I would try things before I came to the forums.

Is this normal or are you not supporting COD titles anymore?

[Netduma-Fraser · Accepted solution]

The beta is here: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/

Try this:

Quit the application/game/client completely
Remove device from the Geo-Filter
Give PC PlayStation Device Type in the Device Manager
Resync from the Geo-Filter Map menu
Re-add the device to the Geo-Filter with the manual option
Set up the Geo-Filter how you like
Wait 2 minutes
Boot up application/game/client
Then see if it works.

[FURRYe38]

Is the game working?

Probably something that may need to be added. If thats even possible.

Tried the NetDuma beta?

[Mike40]

The game "works" but it doesn't work well since I can't use the Geo-Filter.  I live by Chicago and the server is always trash.  That is why I use the Geo-Filter so I can connect to either Ohio or Georgia.  Playing MP is almost unplayable so I just play Zombies since having little glitches doesn't really mess with my game.

How do I get the beta?  I would be willing to try it so that I can play MP again.

[Netduma-Fraser · Accepted solution]

The beta is here: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/

Try this:

Quit the application/game/client completely
Remove device from the Geo-Filter
Give PC PlayStation Device Type in the Device Manager
Resync from the Geo-Filter Map menu
Re-add the device to the Geo-Filter with the manual option
Set up the Geo-Filter how you like
Wait 2 minutes
Boot up application/game/client
Then see if it works.

[Mike40]

I did everything you said and now BO6 does show up in Ping Heatmap but I still get no ping.  This is a SS from while I was in a match.  According to the Geo-Filter, I wasn't even connected to anything.

[Netduma-Fraser]

Can you attach it directly please? I can't see it otherwise until it's been moderated

[Mike40]

The one I attached is with my PC in console.  The SS you couldn't see I had nothing in Geo-Filter but still the same thing.  There is no ping to any server/player while I'm in the game.

[Netduma-Fraser]

The first screenshot (it's been moderated now) you hadn't added a device so nothing will appear on the map. The second one you've switched to polygon mode but not drawn any zones - draw some areas or switch polygon off and then it should work.

[Mike40]

I've tried turning the Geo-Filter on/off nothing pings.

I've made a polygon still nothing.  I turned off polygon still nothing.

It seems like no matter what I do, I can not get anything to ping.

The reason I do this is so that when I have a glitchy match I can block the server/person so I don't connect to them again.

I can't see who/what I'm connecting to so 9 out of 10 matches are crap.

[Mike40]

After doing all your steps again and restarting the router it now works again.   It took me three times of doing every but at least it works now.

Thanks for your assistance 🙂

[Netduma-Fraser]

Glad to hear you got it sorted, thanks for the update!

[Jimsalvatore]

Ayuda con tu solución tengo el mismo problema no he podido actualizar para bo6 estoy en la versión 34 de Netgear y veo que lograste con éxito que funcionará adecuadamente en rx500 please !!

[Mike40]

I had to download the beta version for it to work.  It works great now though.

Just follow the instructions step by step and it should work for you.  It took me a few tries but it works now and still works 🙂

[Netduma-Fraser]

As above, let us know how you get on!