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Forum Discussion
XR500 - UPnP / DHCP renewal issue?
Hi there, Been having an issue for the last couple of weeks where my internet is being dropped for a few minutes, usually on the back of a DHCP lease renewal. I don't always need to power cycle t...
Thanks Fraser - I'll try re-jigging the IPs as suggested and see if that helps. Was the QoS suggestion a troubleshoot for the renewals as well, or was that in relation to the UPnP?
Re: the UPnP issue - that log entry has now disappeared. My employer has opened up the firewall for most applications, meaning we dont need to VPN in - so I wasn't. When I connected with the VPN to access the applications we can't access without it - the UPnP log disappeared - and so did my issues with Teams / video conferencing (regardless of whether I am connected to the VPN).
You might have a better idea of why this might of worked than I!
I still haven't been able to crack why my wifes corporate laptop / firewall doesn't like our network - had to set up another router for her to use. You guys are a ****load more responsive and helpful than Microsoft!
I'm on the latest Beta version of the firmware and i get this exact same issue. I have posted on the Netduma forum aswell and its been logged with NG to release a new firmware to resolve this issue.
Every single time the DHCP renews - the internet will drop and for me the only thing that brings it back is turn off and back on again. Its very frustating, Especially when DHCP is one of the main features a router does and there cant even get that to work on this router. I have had sooooo many problems with this router its unbelievable. if it was not for the Netduma software i would be long gone. I'm going to give NG another month and if the issue has not been resolved then i will be buying a new router.
Sorry to hear that, there were some changes in the latest beta firmware that some users have reported to resolve this issue. Could you pleaes confirm that you performed a factory reset and upgrading to the latest beta firmware?
yeah ive done all of this mate. Been through all this with Fraser over at the Netduma forum. He has raised the issue with NG and hopefully get something back soon.