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Re: XR500 bottlenecking
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XR500 bottlenecking
All my XR 500 is currently bottlenecking wifi as well as failing connection benchmark tests from router. I tried a hard reset on modem and rebooted router as well. Let me know what you think. Tried a few things and cannot figure it out.
Internet COX gigablast (1000mbs)
wifi ping 10, download 50 and upload 37 on all devises standing close or a room away.
XR500 benchmark test D speed, A+ ping and A+ underload 105 down and 36 up. (wired)
ookla speed test 27 ping, 900down 36 up (wired)
XR500 V2.3.2.134
QOS setting off
UPNP off
IPV6 auto detect. However tried auto config and DHCP.
Port forwarding off
Smart connect off
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Re: XR500 bottlenecking
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Re: XR500 bottlenecking
Interesting, so a speedtest while connected directly to the XR500 shows the correct speeds?
What devices have you been testing Wi-Fi from?
Do you know if your ISP requires you use PPPoE, VLAN or DHCP identifiers?
When you say QoS is off, have you completely disabled it from the three-line menu in Congestion Control? If not, can you try that?
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Re: XR500 bottlenecking
Liam
Interesting, so a speedtest while connected directly to the XR500 shows the correct speeds? I dont think it is.
What devices have you been testing Wi-Fi from? 3 iphones, xbox and HP PC.
Do you know if your ISP requires you use PPPoE, VLAN or DHCP identifiers? Will need to look this one up.
When you say QoS is off, have you completely disabled it from the three-line menu in Congestion Control? Yes completely. If not, can you try that? Cant because it is disabled.
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Re: XR500 bottlenecking
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How is wireless and advanced wireless settings configured?
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Re: XR500 bottlenecking
Disable Smart Connect, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds
Use a WiFi analyzer to find the least congested channel and change to that
Ensure it's in an elevated position - not on a metal surface
Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
Set the antennae to this position _ | | _
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Re: XR500 bottlenecking
Try these suggestions:
Disable Smart Connect, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds. Already did that and was in my first post.
Use a WiFi analyzer to find the least congested channel and change to that. Used it and no channel made a difference.
Ensure it's in an elevated position - not on a metal surface. Of course
Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible. Of course
Set the antennae to this position _ | | _. Just tried it and did not work.
Answer for previos questions.
COX uses DHCP
Did a hard reset.
Bench mark did go up however IPV6 is off. When I turn IPV6 back on I get a lower benchmark as well as a missing JSON response.
Seems to be something with IPV6 is my guess.
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Re: XR500 bottlenecking
All,
Did a factory reset and this is what happened.
1st it did a test and gave me flying colors. Then it did its thing and it all went away.
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Re: XR500 bottlenecking
Seems to be an issue once the initial setup happens. Tried it 3 times and no joy.
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Re: XR500 bottlenecking
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the DHCP IP address range on the LAN side default or have you changed it to .100 thru .200?
What browser are you using?
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Re: XR500 bottlenecking
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Re: XR500 bottlenecking
All,
I have had theXR500 since 2018 and I was also an original netduma owner. I have had cox internet for longer and no I cant change to Verizon because Virginia Beach is ran by communists. Also I was here for the great QOS war.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Netgear CM1000
Is the DHCP IP address range on the LAN side default or have you changed it to .100 thru .200? Default. and tried changing it. No joy.
What browser are you using? I tried google chrome and the horrible microsoft edge.
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Re: XR500 bottlenecking
Does Firefox do same thing?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-m...
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-mode...
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Re: XR500 bottlenecking
All,
Went out last night and got a XR1000. I will no longer be discussing issues on this thread about the XR500. However I will be discussing issues with the 2.5 wifi bottlenecking (75mbs) as well as geo filter (RPC error 'ERROR_CMDFAIL': Exec '//usr/bin/geoip -f /tmp/geoip_ipc2 -h -a "37" -l "-76"' failed with 1) issues about the XR1000. My over all internet speed went up to it norm while wired in. See you on the other side. Also I am not down loading Firefox.
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Re: XR500 bottlenecking
IF you got a XR1000, please start a new thread.
Thank you.
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Re: XR500 bottlenecking
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Re: XR500 bottlenecking
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Re: XR500 bottlenecking
Meaning, of course I will move this conversation over to XR1000. Seriously
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Re: XR500 bottlenecking
I see what happened. My internet was messing up when I replied to the other gentleman and you thought I was referring to you. I was not. However your quick fix did work for the XR1000 geo but I am having other issues which I have reported on message board. Over and out.
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