Xr500 antenna port loose

[Zeishaan]

so my antenna port is loose so does anyone know how to fix it ??

[plemans]

Sugru? 

If the antenna still works, a little sugru might be a decent fix. 

Or what part is loose? the connector?

[Zeishaan]

yes the connector the gold part is loose shall i use some super glue on it 

[plemans]

so where it actually screws to the router?

I'd probably not super glue it. Does it tighten at all? 

I don't have that router (so not familar with those exact antenna's). 

Plus you posted in the general router forum and not the pro router forum. 

They might know more about those specific antenna's. 

@Netduma-Fraser @Netduma_Alex 

[Zeishaan]

its the part you screw antenna on to, so the gold atenna part is loose 

[plemans]

the gold antenna part on the actual antenna or the part on the router? 

Did the soldered in antenna attachement point come loose on the router?

[Zeishaan]

the part on the router its loose which u screw the antenna on 

[Zeishaan]

its gold part on the router which is soldered

[plemans]

I attached a photo showing the internals. it looks like its wired in. 

If you're out of warranty, you could probably open it up and re-glue or sugru  it back to the board. 

[Zeishaan]

yes its wired that gold part is loose could glue it on to the board or will that not work. Thanks for helping. how do i know if i have warranty 

[Zeishaan]

thisis how it is i attached a photo 

[plemans]

Looks like the jack itself is still fine. 

I'd check warranty status first. (might be void since you opened it though)

If its not in warranty, you could either solder it back onto the board (if you're decent at soldering) or try glueing it

[Zeishaan]

i have not opened it i found this on netgear forums someone posted it and how do i contact netgear about replacement

[plemans]

Click on mynetgear at the top. Register an account and the device. From there you can check warranty and contact support

[Zeishaan]

i got warranty and i always got insurance policy from retailor, does netgear take long with this procedure or is it sorted out quickly??

[plemans]

I can't say as I've used either so I can't tell you which is faster. 

In my experience though, most retailer warranties make you go through the manufacturer if its still within the manufacturer warranty period.