> I cannot connect into the router so that i can port forward
"cannot" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions (commands) with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations.
I used to be able to see all the connections on my PC and be able to mange them. Now all that is available is the downloaded app?? why has this altered?
> I used to be able to see all the connections on my PC and be able to > mange them. [...]
That's nice, but with my weak psychic powers, I can't see what you did then any better than I can see what you're doing now.
> [...] Now all that is available is the downloaded app?? [...]
Says who? Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual (at least). Read. Look for "Use a Web Browser to Access the Router". Further reading might not hurt, either.
> [...] why has this altered?
I see no evidence that anything has changed, only a bunch of vague assertions that some invisible thing doesn't work in some unspecified way. Hence the requests for some actual information. Which part of "not a useful problem description" or "actual" did you find unclear?
> that's my problem my web browsers will not access the router.
I disagree. Your primary problem seems to be that you are unable to provide a useful problem description. Regarding "will not", see "not a useful problem description [...]", above.
> I see no evidence that anything has changed, only a bunch of vague > assertions that some invisible thing doesn't work in some unspecified > way. Hence the requests for some actual information. Which part of > "not a useful problem description" or "actual" did you find unclear?
I am not being clear see below instructions from support, when i enter routerlogin.net or http://192.168.1.1 in my browser that is loggin=ed into my network provider. It does not go any further....
log in to your NETGEAR router with a web browser:
Launch a web browser from a device that is connected to your router's network.
> to further clarify: > My browser that is logged into my network i.e. internet provider
That doesn't "clarify". I don't know what "logged into my network i.e. internet provider" means to you.
> As i have explained support mentions how to access my router via my > browserr it doesnt go past dot point 2
I didn't understand it before, either.
> The router login window displays.
I can't see it. Are you looking at a request for a user name and password? And you put in what, exactly? And then what happened?
Are you trying to say that you put in some user name and password, and all you got was a fresh request for a user name and password? The easy way to explain that would be that you put in a bad user name and/or password.
> Above is what i mean about not going any further i.e. I cannot access > my router via my browser from my PC
As I have explained before, "cannot" is not a useful problem description. Read it again?
If you don't know the right user name and password, then look in the User Manual for "Factory Settings" or "Reset".
