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Re: Xr500
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Re: Xr500
Out of interest should I turn off upnp if I’m giving this a try?
Heard having both portforwarding and upnp could cause a conflict.
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Re: Xr500
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Re: Xr500
Lastly can you give me your opinion on putting the PS4 into dmz on the xr500?
Don’t want to cause conflict by having upnp, port forwarding and dmz on aswell.
If I was to give port forwarding a try what would you say would be the done thing for dmz of PS4 yes or no?
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Re: Xr500
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Re: Xr500
Should it not show other ports when I’m in a certain game or loading up the PS4 for example?
Tried pretty much all variations on all sorts of settings and I’m getting chronic lag on the game I play pro evolution soccer 2019.
Starting to lose faith now and when I speak to others they aren’t so I’m at a loss.
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Re: Xr500
Do you also have a DMZ or many port forwarding rules enabled on your router? As that would explain why UPNP is not populating more. Also UPNP only shows ports currently being forwarded, so the best time to look would be when you're playing a game.
As for lag, the cause is probably elsewhere. Usually congestion on your network or distance from you to the other player, but sometimes it can be a problem with your line.
I recommend you do a test on your line to make sure it's stable. See this guide for how to do this: http://forum.netduma.com/topic/23881-ping-plotter-quick-guide/
Also double check you have your XR500 QoS and Geo-Filter setup optimally: http://support.netduma.com/en/support/solutions/folders/16000090646
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Re: Xr500
As for port forwarding yes I recently have been trying to forward the ports for pro evo 2019 but same results online with connection.
There is no dmz set at the moment I have tried that before.
None of the ports im forwarding show on the map it’s onlt this 11210 which I didn’t set.
Tried turning off then re applying but it just comes back to that one even when I’m in a game.
Line is stable, it is pppoe if that makes a difference.
My set up is bt infinity 2 with 64 up and 19 down it is very stable.
Have a modem only from the wall and then the xr500 after the modem.
The modem is the Openreach hg612 which I’m wondering if that is causing an issue perhaps.
I’m not tech savvy but maybe upnp is active on that and it’s confkicting with xr500 upnp I don’t know.
The thing is as it’s a modem only I have no idea how to play with HG612 settings, picked it up off eBay.
Your advice would be welcomed as I have optimised the qos and messed with geo filer, tried forward ports and dmz but still it is not as smooth as my basic BT smart hub.
There must be something I’m missing.
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Re: Xr500
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Re: Xr500
Think I’m going to cancel the port forwarding and just go with putting the PS4 back into the xr500 dmz and see how that goes, I’ll leave upnp on but as I say the map just doesn’t show anything other than the port we discussed.
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Re: Xr500
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Re: Xr500
hi again,
Can you help me make sense of this and if this is working as it should as to me it doesn't appear correct.
Im refering to the upnp port map when i load up the game i play i only ever get one port on display which is '11210' it never opens any other.
i have tried resetting and it goes away then comes back again when i load the game up.
one thing i found strange was when i had to play the game through wifi one evening i did a check and it opened a different port to the one above.
my question to you is should the port map be showing more than just the one port when in a game and why would the same game open a completely different port for wifi?
i am getting really bad lag and starting to think there is an issue with the xr500 as it is not performing aswell as even the basic bt hub does.
i have optimized everything as advised, tried a variety of settings from putting the ps4 into dmz to port forwarding but still getting a hit and miss experience.
my nat is open as i get nat type 2 on ps4 on all of the fixes so that is not an issue.
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Re: Xr500
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Re: Xr500
it varies really for example last night i was connected to a player based in france (i am UK) and when i pinged him it was showing 18ms so that appears good to me, however in game it was slow and unresponsive to the point that i had a disadvantage.
I have tried a variety of different settings as i mentioned from dmz of the ps4 to port forwarding i cannot truthfully say there has been a difference.
the only thing i haven't brought into question is the openreach HG612 modem that i am pairing with the xr500, this was picked up off ebay and presume is second hand refurbished, are modems known to carry faults or is that unlikely?
i have never used the bt smart hub router since i got the xr500 but there is a feature on that allows me to put the xr500 into bridge mode because i have the business BT hub, (bridge mode not possible on residential bt hubs) so i am thinking maybe take away the openreach modem and test the xr500 with the bt hub perhaps?
I know it is not advised using a router/modem and the HG612 is better being a modem only but if it has a fault that might be the fly in the ointment so to speak.
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Re: Xr500
You can always try this - I'm not sure if a straight swap out of the openreach modem for the BT Hub will work though, but you can always try it. Before you go changing the Hub to modem mode, I would recommend seeing if you can get Internet through it after connecting it. If you can, then go ahead and try modem mode.
Have you also tried running a line test using PingPlotter? You might have some instability on your line. This guide explains how to do this: http://forum.netduma.com/topic/23881-ping-plotter-quick-guide/
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Re: Xr500
sorry just to confirm when you say check to see if i can get internet through it do you mean connect the smart hub to the xr500 before i put it into modem mode and see if i can get internet through the xr500 or the smart hub?
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Re: Xr500
Yes - or you could just connect directly to the hub. That way you can see if it has Internet.
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Re: Xr500
well yes i know the hub 100% does have internet as i say i have used it on its own over the last few weeks as i have said above i have switched to just solely using the hub as it was performing better than the xr500, thats what has lead me down the path that it might be a fault on the openreach modem.
so now you know i can get internet should i go ahead and put it into bridge mode? also should i disable any other features such as the wifi, upnp or anything else or does putting in bridge mode disable this stuff regardless?
it might not make a difference and the openreach modem might be the better choice i just want to try all options and eliminate possible issues
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Re: Xr500
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