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Orbi WiFi 7 RBE973
Reply

cannot connect to interner

Paul1111111
Aspirant

cannot connect to interner

My XR300 router in AP mode is connected to the internet. I can connect to the router on the  WIFI guest network to the internet. If i add a password to the guest network i cannot connect anymore because it say, Cannot connect to the internet.

I have the same problem with my wireless network, cannot connect to the internet. Also with use of the WPS button.

 

 

further more

Is should register the logging of the wifi, that does also not work. 

In the dutch language the option to set the router in AP mode is not displayed. 

 

 

 

 Naamloos.jpg

Message 1 of 7
Netduma-Fraser
NetDuma Partner

Re: cannot connect to interner

As you've disabled DumaOS this area is not part of our expertise so it may be best to make a ticket with Netgear directly but we will help as much as we can. The Guest Network is one of the features that is disabled when in AP mode so that will be why that aspect doesn't work. I would suggest taking it out of AP mode so putting it back into router mode, setting up the WiFi how you want, save/apply, then reboot the router from the interface. Wait 2 minutes then access and switch it back to AP and see if you can connect then.
Message 2 of 7
plemans
Guru

Re: cannot connect to interner

what router do you have it connected to? 

In AP mode, thats what's controlling it. 

Any reason you're using AP mode on the XR300? AP mode disables most of the benefits of dumaOS

Message 3 of 7
Paul1111111
Aspirant

Re: cannot connect to interner

1.1
Manufacturer
Arcadyan
1.2
Type
Livebox Fibre
1.3
Country
France

1.6
Firmware version
4.66.0
1.7
Orange firmware version
g0-f-fr
1.8
Uptime
04 d 12 h 44 m 59 s
1.9
Access technology
Integrated ONT (Fiber)

4.1
Internet connection status
Active
4.2
User name
4.3
Last connection
10 July 2023, 08 h 04 m
4.4
Connection uptime
04 d 12 h 44 m 02 s
4.5
Protocol type
DHCPv6
4.6
Last connection error code
None
4.7
Last connection date
10 July 2023, 08 h 04 m
4.8
ATM VP/VC or VLAN
832
4.9
MTU size
1500
4.10
WAN IPv4 address
109.xxx.xxx.xxx
4.11
WAN IPv6 address
xxxx:xxx:xxx:xxx.....
4.12
Primary DNSv4 IP address
xx.xx.xxx.x
4.13
Secondary DNSv4 IP address
xx.xx.xxx.x
4.14
Primary DNSv6 IP address
N/A
4.15
Secondary DNSv6 IP address
N/A


Speed test with Ookla through guest wifi on XR300

DOWNLOAD Mbps  357.97

UPLOAD Mbps  495.44
Ping ms  7  48  32

 

Message 4 of 7
Paul1111111
Aspirant

Re: cannot connect to interner

I did have it on normal mode, but it didn't work then also. I changed it at the shop for a new one, but the problem remains.

I could log on to the wifi, but when i changed the password it stoped connecting my PC to the router.

 

Message 5 of 7
plemans
Guru

Re: cannot connect to interner

More than likely because you gateway has its own built in router. 

When you setup the xr300 in router mode, you'd want to put its ip address into the livebox's dmz

Message 6 of 7
Netduma-Fraser
NetDuma Partner

Re: cannot connect to interner

Just to clarify, you change the WiFi password on the router, then on your PC you re-connect to the WiFi by entering the new password and it doesn't connect?
Message 7 of 7
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