× Our systems will undergo a planned maintenance on Sunday, May 19, 2024, between 12:00 AM and 02:00 AM Pacific Time. During the maintenance window, you will not be able to log in to your MyNETGEAR account (including apps), renew a subscription, or register a product. However, you will still be able to use guest checkout to purchase a new product or subscription service. Updates will be posted to Status.NETGEAR.com. We apologize for any inconvenience this may cause.
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Nighthawk Mesh WiFi

Welcome to the Nighthawk Mesh Community


Advanced Whole Home WiFi Click to Buy Nighthawk Mesh WiFi 6
Reply

Re: Anyone elses MK62 system an unreliable POS?

archercc
Follower

Anyone elses MK62 system an unreliable POS?

I cant even put the model number into this garbage site because its not listed.  Typical.

 

This router is crap, constantly disconnects devices and support is useless.  Reboots, resets, some stupid fixed settings, nothing resolving it.  And its definitely my local network because I can see wireless devices losing connectivity to a local server, a connection that requires zero internet.  

 

I feel they are just kicking the can until my free support ends in two days.

Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: Anyone elses MK62 system an unreliable POS?

Hello achercc, 

 

May you send me a private message with your email address and case number. I can assist with support following up on your case. 

 

Thanks,

Christian 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 2929 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7