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Tiff's avatar
Tiff
Guide
Sep 11, 2017
Solved

New Nighthawk X4S AC2600 Cannot find network

Setting up up new router......

Successful internet connection if hard-wired through the router.

Looking for network on 2 laptops and one iPhone does not list the network name.

I have changed the network name and password through Genie.  Still cannot find network.  Disconnected modem and router and turned back on .   same problem

  • Thank you your suggestions but I finally found the issue on another board. 

    If you look closely the 2nd light on the right of the router is acutally a button.  If you press and hold the button down for at least 5 seconds it works!  How frustrating and a waste of yours and my time.  Anyway thank you for your input

8 Replies

  • Forgot to mention, only 2 lights are on, starting from left.  The power light and the internet connection light.  There is no @2G/5G light lit.

    • OCRBN's avatar
      OCRBN
      Aspirant
      SSID Broadcast has to be enabled.
      You have to log in the web interface then in Advanced > Wireless you can enable it.
      • Tiff's avatar
        Tiff
        Guide

        Thank you for your suggestion, however, SSID Broadcast is enabled for both 2G/5G but still cannot find network